Relationship-led and supportive Companionship Care in North Wales from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Starting to receive Companionship or home help can be the first big hurdle to cross for many of our clients when accepting that they may need some assistance. The need for support could be as a result of the loss of a driving licence, a decline in confidence or mobility due to recent falls, poor vision due to cataracts or macular degeneration or sadly due to being recently widowed.
It can take time to accept help so many clients start with small block visits of companionship or home help to start the process of getting used to visitors coming to the home.
Let's have a chat to
see how we can help
Many of our clients fall into two groups; the first is those that are used to attending local activity or hobby groups and luncheon groups and the second are those that have always socialised with their spouse or small social groups of friends.
As we age our groups often become smaller and are relatives can become more lonely. Our Community Engagement Coordinator can discuss local groups or outings which you may like to attend with your care professional, or can discuss the options of activities in the home to help keep you engaged and active.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Will my carer be able to take me out?
Yes of course, we can take you to appointments, shopping, out to lunch and we have even taken our clients on day trips.
We encourage our clients to stay active and get out and about, each year we produce our ‘What’s on Where’ guide for your local area in Conwy & Denbighshire so there should be no days when you have nothing to do.
Of course, there may be days when you are not feeling up to going out so your carer can pick up prescriptions or do your shopping for you.
Would my carer be able to take me to church?
Yes, we want you to be able to continue to do all the things that you enjoy doing. Our Care professionals can take you to church and stay with you if that is what you would like.
Let's have a chat to
see how we can help
Our Care Professionals become familiar with your family member’s usual habits and preferences, noticing if something seems different and making adaptations to care quickly. Our office team in Colwyn Bay provides reliable support seven days a week – whether it’s adjusting visit times or answering questions about care. We take pride in looking after our team through regular training and recognition, knowing happy Care Professionals provide the best support.
You’ll find us chatting with local families at the Denbigh and Flint Show or hosting well-being events at Colwyn Bay Cricket Club. Our clients love it when their Care Professionals help tend to their gardens – we’ve even had some wonderful greenhouse projects flourish this year. Through our close work with local healthcare professionals, the Alzheimer’s Society and NHS Falls Prevention Team, we’ve built strong connections that help our clients stay involved in community life. Our regular health and well-being events bring together local services and support groups, creating friendly spaces where families can find us and the help they need locally.
Our office provides care for people at home in the following areas:
Colwyn Bay, Rhyl, Prestatyn, Llandudno, Abergele, Kinmel Bay, Llandudno Junction, Denbigh, Old Colwyn, Conwy, Penrhyn Bay, St Asaph, Rhuddlan, Deganwy, Dyserth, Brymbo, Bodelwyddan, Llansanffraid Glan Conwy, Meliden, Tal-y-bont, Llanddulas, Llansannan, Llanrhos, Llandyrnog, Betws-yn-Rhos, Dolgarrog, Llangernyw, Llysfaen, Tremeirchion, Rowen, Rhuallt, Bodfari, Bryn Pydew, Rhyd-y-foel, Gwaenysgor, Nantglyn, Llannefydd, Pandy Tudur, Pant-pastynog, Henllan, Cefn Berain, Llanrhaeadr, Bryn Rhyd-yr-Arian, Mochdre, Pensarn, Gwytherin, Aberchwiler, Caerhun, Llanbedr-y-cennin, Cwm, Llanynys, Marian Cwm, Dolwyd, Brookhouse, Pentre Isaf, Llangynhafal, Llangwyfan, Hendre, Groesffordd Marli, Ffordd-las, Clwt, Graig, Graig, Trofarth, Waen, Waen, Rhewl, Marian, Geinas, Peniel, Dawn, Trefnant, Pontwgan, Castell, Bylchau, Bont Newydd, Sodom, Bryniau, Soar, Terfyn, Pentrefelin, Glascoed, Tan-yr-allt, Y Groes, Llwyn, Craigside, Craig-y-don, Llandrillo yn Rhos, Belgrano, Upper Gronant, Lower Gronant, Towyn, Llanelian yn Rhos, Llanfair Talhaearn, Cefn Meiriadog, Bryn y Maen, Conwy Marina Village, Llechwedd, Prion, Pentre Saron, Pentre Llanrhaeadr, Trelawnyd, St. George, Penrhyn-Side, Ty'n y Groes, Eglwys-bach, Hen Afon, Gwernigron, Lawnt, Pont-Ystrad, Bodafon, Esgyryn, Llangwstenin, Twll Llwynog, Pont Meredydd, Marian Mills, Nant-y-Gamar, Llwydfaen, Bodtegwel, Bryn Mulan, Carreg y Groes, Criccin, Denbigh Green, Three Sisters, Tai Cochion, Pentre-Cwm, Tal-y-Cafn, Y Groes Fawr, Berthen-gron, Pant-y-wennol, Long Acre Cottages, Groes-Efa, Little Pengwern, Glan-llyn
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
LL22 7, LL30 2, LL30 3, LL29 9, LL18 4, LL18 2, LL18 3, LL16 3, LL19 9, LL18 1, LL28 4, LL31 9, LL28 5, LL16 4, LL22 8, LL16 5, LL30 1, LL29 7, LL19 8, LL22 9, LL29 8, LL17 0, LL32 8, LL18 5, LL18 6, LL29 6, LL19 7
Home Instead North Wales is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Companionship care focuses on a clients social needs and daily tasks at home whereas personal care is support with daily living such as bathing or dressing.
Primarily our Care Professionals are there to listen and interact with our clients, providing them with a trusted, friendly face that can ease the feelings of isolation and loneliness you or your loved one may feel.
Older adults living alone won’t always need companionship care, it is often most beneficial for individuals who require more social interaction or feel isolated from friends and family.
When you or your loved one need different care and support such as personal care, we will meet with you to ensure you get the support that you need from your Care Professional.
Enable your loved ones to continue to live their life with the support of the North Wales team. If you would like more information about our high quality Companionship Care service, please call us on 01745 772150, or fill out the form below.