Home Care in North Wales

Relationship-led and supportive Home Care in North Wales from compassionate and experienced home care professionals.

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Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

The North Wales Home Care team, here to help every step of the way

Home Instead offer a tailored home care and live-in care service. We are family-owned with our local team based in the heart of Colwyn Bay.

Whether you live in Llandudno, Rhos on Sea, Abergele, St Asaph or Deganwy, we have a team of Care Professionals ready to deliver support, helping you stay independent at home.

We strive to be a leader in our approach to delivering care in North Wales with an outstanding ethos of:

  • Continuity of Care Professional
  • Longer care calls of 1 hr or more
  • A no-uniform policy, helping break down those misconceptions of a stranger coming through your door.
  • Dedicated in-house training to ensure your Care professionals are upskilled in their knowledge to assist you as your health or mobility deteriorates.
A woman in a purple sweater pours coffee for a seated, bespectacled man in a plaid shirt at a table. Home Care at Home Instead North Wales

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Why Home Care may be right for you

We offer you longer calls so that we can ensure you are given valuable time and that the support given is not rushed.
We will send Care Professionals that are not dressed in a clinical uniform which can help to break down those initial barriers to receiving care.
We aim to keep our care teams small, offering high quality, continued support to all our local communities along the North Wales coast.

A caregiver wearing a purple lanyard talks with an elderly person at a wooden table. Home Care at Home Instead North Wales

What we do to care for your loved ones

We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.

  • Companionship care

    We carefully match Care Professionals with clients to ensure a meaningful bond is created.

  • Home help & meal prep

    Keeping the home environment clean, safe, and nourishing with home-cooked meals.

  • Personal care

    Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.

  • Mobility support

    Helping your loved one move around their home safely, including transfers and positioning.

  • Health appointment management

    We support you to attend those important health appointments.

  • Community engagement

    We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.

  • Transportation

    Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.

  • Medication management

    Ensuring medicines are taken correctly and on time, supporting overall health.

Tailored Home Care in North Wales

Q: Will we have one person all the time?

You will have a small team of people dedicated to you. We aim to send the same people so that you can build relationships and get to know and trust who is coming into your home.

Q: If there is any time is my carer able to sit down and chat with me

Yes, this is a big part of what we do at Home Instead. We are there to not only make sure your physical needs are met but also your mental and social ones too. We can offer purely companionship calls or allocate a section of the call time to this. Our Care Professionals definitely make the best cup of tea in North Wales!

A person helps another person out of a car, holding their hand and smiling. Home Care at Home Instead North Wales

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Trusted Home Care from experienced home care professionals in North Wales

Q: Would the carer need to keep any documents or notes in the home

All of our documents and notes are kept electronically and securely so there is no need to leave any notes in your home that other people may have access to. If you would like any copies of any documents we are happy to provide them for you.

Q: Do you keep written records for my family to see

Yes, the family portal is there for your family to read about what has happened during your call time. This is your choice who can see them or not. We aim to give your family peace of mind by knowing that our experienced Care Professional has completed everything you wish them to whilst in your home.

Woman smiling at an elderly person outdoors, surrounded by trees. Home Care at Home Instead North Wales

Additional support and activities in North Wales

You’ll often find us out and about in the local community, like hosting community events with local NHS teams at the cricket club and attending support groups. Many of our clients enjoy gardening, so our Care Professionals happily roll up their sleeves to help plant bulbs or spend time in the greenhouse after a visit to local garden centres. Working alongside the Alzheimer’s Society and NHS Falls Prevention Team, we bring valuable support to families in our North Wales community.

An elderly woman and a younger woman smiling and using a tablet together on a couch. Home Care at Home Instead North Wales
FAQs
  • Which towns and postcodes do the North Wales team service?
  • Is Home Instead North Wales a locally owned home care organisation?
  • What is domiciliary care?
  • Why choose domiciliary care?
  • How does domiciliary care help?
  • How much is domiciliary care?
  • Is domiciliary care good value/cost effective?
  • How is domiciliary care funded?
  • Who might use a domiciliary care service?
  • What is the role of a domiciliary care worker?
  • What is the difference between domiciliary care and residential care?
  • What domiciliary care services can you provide?
  • Reach out and talk to the North Wales team today

    Enable your loved ones to continue to live their life with the support of the North Wales team. If you would like more information about our high quality Home Care service, please call us on 01745 772150, or fill out the form below.

    Enquire Now
    A woman pours coffee for an elderly man at a table, both smiling warmly at each other. - Home Instead

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