Relationship-led and supportive Home Help & Housekeeping in North Wales from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Managing household tasks can become challenging as we age, but with the right support, staying independent at home is possible. Our family-run, local team combines practical help with genuine understanding. Our Care Professionals provide thoughtful support with housekeeping, shopping, and meal preparation while taking time to notice how their clients are really doing. This practical assistance helps maintain both dignity and routine for older residents across Conwy and Denbighshire.
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see how we can help
Our approach focuses on doing things together rather than taking over. Your family member might enjoy planning weekly meals with their Care Professional, sharing favourite recipes, or discussing which household tasks matter most to them. We understand everyone has their own way of doing things – whether it’s how they like their grocery shopping organised or when they prefer their laundry to be done. This personal understanding helps us provide support that fits naturally into their established routines.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
The difference this makes shines through our client feedback on homecare.co.uk: “They would wash up, iron, move washing to the dryer, fold and then put away bedding or clothes. They would help with changing the beds, vacuuming and dusting, as well as being supportive if I was feeling low.” This combination of practical help and emotional support shows how our Care Professionals become trusted helpers in your loved one’s home.
Let's have a chat to
see how we can help
Our Care Professionals are skilled at noticing the small details that matter – unopened post, an empty fridge, or missed medication. They share updates through our care app, keeping families informed about their loved one’s well-being. Our Colwyn Bay office team, led by Registered Manager Rebecca, provides reliable support seven days a week – whether you need to adjust visit times or discuss changing care needs. This responsive approach helps families feel confident that someone is always looking out for their loved one.
Care Professionals are there to lend a helping hand and to see things run smoothly in our client’s homes and lives. Through partnerships with community groups and healthcare providers, we ensure your loved one has access to all the support they need. Our local knowledge helps us recommend trusted services – from handypeople to gardeners – making life easier for the families we support.
Our office provides care for people at home in the following areas:
Colwyn Bay, Rhyl, Prestatyn, Llandudno, Abergele, Kinmel Bay, Llandudno Junction, Denbigh, Old Colwyn, Conwy, Penrhyn Bay, St Asaph, Rhuddlan, Deganwy, Dyserth, Brymbo, Bodelwyddan, Llansanffraid Glan Conwy, Meliden, Tal-y-bont, Llanddulas, Llansannan, Llanrhos, Llandyrnog, Betws-yn-Rhos, Dolgarrog, Llangernyw, Llysfaen, Tremeirchion, Rowen, Rhuallt, Bodfari, Bryn Pydew, Rhyd-y-foel, Gwaenysgor, Nantglyn, Llannefydd, Pandy Tudur, Pant-pastynog, Henllan, Cefn Berain, Llanrhaeadr, Bryn Rhyd-yr-Arian, Mochdre, Pensarn, Gwytherin, Aberchwiler, Caerhun, Llanbedr-y-cennin, Cwm, Llanynys, Marian Cwm, Dolwyd, Brookhouse, Pentre Isaf, Llangynhafal, Llangwyfan, Hendre, Groesffordd Marli, Ffordd-las, Clwt, Graig, Graig, Trofarth, Waen, Waen, Rhewl, Marian, Geinas, Peniel, Dawn, Trefnant, Pontwgan, Castell, Bylchau, Bont Newydd, Sodom, Bryniau, Soar, Terfyn, Pentrefelin, Glascoed, Tan-yr-allt, Y Groes, Llwyn, Craigside, Craig-y-don, Llandrillo yn Rhos, Belgrano, Upper Gronant, Lower Gronant, Towyn, Llanelian yn Rhos, Llanfair Talhaearn, Cefn Meiriadog, Bryn y Maen, Conwy Marina Village, Llechwedd, Prion, Pentre Saron, Pentre Llanrhaeadr, Trelawnyd, St. George, Penrhyn-Side, Ty'n y Groes, Eglwys-bach, Hen Afon, Gwernigron, Lawnt, Pont-Ystrad, Bodafon, Esgyryn, Llangwstenin, Twll Llwynog, Pont Meredydd, Marian Mills, Nant-y-Gamar, Llwydfaen, Bodtegwel, Bryn Mulan, Carreg y Groes, Criccin, Denbigh Green, Three Sisters, Tai Cochion, Pentre-Cwm, Tal-y-Cafn, Y Groes Fawr, Berthen-gron, Pant-y-wennol, Long Acre Cottages, Groes-Efa, Little Pengwern, Glan-llyn
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
LL22 7, LL30 2, LL30 3, LL29 9, LL18 4, LL18 2, LL18 3, LL16 3, LL19 9, LL18 1, LL28 4, LL31 9, LL28 5, LL16 4, LL22 8, LL16 5, LL30 1, LL29 7, LL19 8, LL22 9, LL29 8, LL17 0, LL32 8, LL18 5, LL18 6, LL29 6, LL19 7
Home Instead North Wales is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
If daily household tasks are starting to take longer or becoming more difficult you may want to consider getting assistance. Our Care Professionals can work alongside you or work on the tasks alone, ensuring your home stays clean and tidy.
Home Instead understand that any care you need can change over time. We will work closely with you to ensure we provide you with as much or as little care and support as you require.
Our home help care covers light household tasks which can be carried out during a visit. This would not cover deep cleaning of a client’s home.
Enable your loved ones to continue to live their life with the support of the North Wales team. If you would like more information about our high quality Home Help & Housekeeping service, please call us on 01745 772150, or fill out the form below.