Personal Care in North Wales
Relationship-led and supportive Personal Care in North Wales from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
The North Wales Personal Care team, here to help every step of the way
Personal care is one of the most important ways we help people stay independent at home in Penrhyn, Abergele and Rhyl. We understand that needing help with washing, dressing or bathing isn’t always easy – it’s a sensitive step that deserves time, patience and understanding. Our minimum one-hour visits give your loved one unhurried support from Care Professionals who take time to understand their preferences and routines. As a Care Inspectorate Wales regulated provider, our focus on dignity and respect helps people feel comfortable and confident receiving the support they need.
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Why Personal Care may be right for you
Getting ready for the day should feel relaxed and comfortable. Our Care Professionals can support everything from choosing clothes and styling hair to help with bathing and showering. We understand how personal these moments are – that’s why we always endeavour to send the same Care Professions for each visit, so you’ll always know who is arriving. This continuity is something our clients really appreciate and means we are able to learn the little details that matter to our clients, such as their evening routine or how they take their medications, making each visit feel natural and comfortable.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide.
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Tailored Personal Care in North Wales
Will they stay and help me in the shower?
If you require help and assistance to wash, our Care Professionals are all trained in personal care and can assist you to wash and help you in and out of the shower.
Are the carers allowed to dry my hair?
Yes, although we are not salon-trained we will always help you to look your best.
Will the service adapt to my needs?
Your needs are at the front of our care delivery. We have regular meetings to make sure we are providing the best service we can and that we are evolving with your changing needs. If you choose Home Instead you don’t need to look for another provider as we can stay with you through your care journey. This could include palliative care or live-in-care should you need it.
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Trusted Personal Care from experienced home care professionals in North Wales
Supporting personal care takes both skill and sensitivity. In our Colwyn Bay office, we’ve created a dedicated training room where Care Professionals learn practical techniques and skills. Using real mobility equipment, Care Professionals are expertly taught safe movement and mobility assistance methods, building confidence in supporting people comfortably. This hands-on experience, combined with training in dignity and independence, ensures our team brings both expertise and understanding to every visit.
Additional support and activities in North Wales
We work closely with health professionals, pharmacists and rehabilitation therapists across North Wales to coordinate care effectively. Regular well-being events bring together healthcare providers and community services, helping families access additional support when needed. Through our connections with the NHS Falls Prevention Team and other local services, we ensure your loved one’s changing personal needs are met with professional, coordinated care.
Our office provides care for people at home in the following areas:
Colwyn Bay, Rhyl, Prestatyn, Llandudno, Abergele, Kinmel Bay, Llandudno Junction, Denbigh, Old Colwyn, Conwy, Penrhyn Bay, St Asaph, Rhuddlan, Deganwy, Dyserth, Brymbo, Bodelwyddan, Llansanffraid Glan Conwy, Meliden, Tal-y-bont, Llanddulas, Llansannan, Llanrhos, Llandyrnog, Betws-yn-Rhos, Dolgarrog, Llangernyw, Llysfaen, Tremeirchion, Rowen, Rhuallt, Bodfari, Bryn Pydew, Rhyd-y-foel, Gwaenysgor, Nantglyn, Llannefydd, Pandy Tudur, Pant-pastynog, Henllan, Cefn Berain, Llanrhaeadr, Bryn Rhyd-yr-Arian, Mochdre, Pensarn, Gwytherin, Aberchwiler, Caerhun, Llanbedr-y-cennin, Cwm, Llanynys, Marian Cwm, Dolwyd, Brookhouse, Pentre Isaf, Llangynhafal, Llangwyfan, Hendre, Groesffordd Marli, Ffordd-las, Clwt, Graig, Graig, Trofarth, Waen, Waen, Rhewl, Marian, Geinas, Peniel, Dawn, Trefnant, Pontwgan, Castell, Bylchau, Bont Newydd, Sodom, Bryniau, Soar, Terfyn, Pentrefelin, Glascoed, Tan-yr-allt, Y Groes, Llwyn, Craigside, Craig-y-don, Llandrillo yn Rhos, Belgrano, Upper Gronant, Lower Gronant, Towyn, Llanelian yn Rhos, Llanfair Talhaearn, Cefn Meiriadog, Bryn y Maen, Conwy Marina Village, Llechwedd, Prion, Pentre Saron, Pentre Llanrhaeadr, Trelawnyd, St. George, Penrhyn-Side, Ty'n y Groes, Eglwys-bach, Hen Afon, Gwernigron, Lawnt, Pont-Ystrad, Bodafon, Esgyryn, Llangwstenin, Twll Llwynog, Pont Meredydd, Marian Mills, Nant-y-Gamar, Llwydfaen, Bodtegwel, Bryn Mulan, Carreg y Groes, Criccin, Denbigh Green, Three Sisters, Tai Cochion, Pentre-Cwm, Tal-y-Cafn, Y Groes Fawr, Berthen-gron, Pant-y-wennol, Long Acre Cottages, Groes-Efa, Little Pengwern, Glan-llyn
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
LL22 7, LL30 2, LL30 3, LL29 9, LL18 4, LL18 2, LL18 3, LL16 3, LL19 9, LL18 1, LL28 4, LL31 9, LL28 5, LL16 4, LL22 8, LL16 5, LL30 1, LL29 7, LL19 8, LL22 9, LL29 8, LL17 0, LL32 8, LL18 5, LL18 6, LL29 6, LL19 7
Home Instead North Wales is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the North Wales team today
Enable your loved ones to continue to live their life with the support of the North Wales team. If you would like more information about our high quality Personal Care service, please call us on 01745 772150, or fill out the form below.
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