Relationship-led and supportive home care in Sprowston from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
We provide trusted home care in Sprowston and the surrounding area, helping our clients live independently in the homes they love. As winners of the Norfolk Business Award for Making a Positive Difference in the Community, our Care Professionals spend meaningful time with each client, with unhurried visits to build genuine relationships. We might enjoy a gentle walk around Cherry Lane Salhouse Garden Centre together or share lunch at a local café – these everyday moments make our care feel natural and personal. With 15 years of experience supporting hundreds of families across Norwich, we understand that staying at home surrounded by precious memories is what truly matters to our clients.
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We dedicate a minimum of one hour to every home care visit in Sprowston, giving our Care Professionals the time to fully understand each client’s individual needs and preferences. Our locally-based Norwich office team carefully matches clients with Care Professionals who live nearby and share similar interests and hobbies. Building meaningful relationships is at the heart of what we do, which is why there’s always time for proper care and a friendly chat over a cup of tea. We create genuine connections that help our clients feel comfortable, valued and understood in their own homes.
We love receiving great feedback from clients and their loved ones. One client’s son shared, “Huge thanks to the Home Instead Norwich team for caring for my parents so well. We were impressed by everyone we met from the team.” Another client’s wife expressed her satisfaction with our service, saying, “I am very pleased with Home Instead’s service. They quickly established a friendly yet respectful relationship with him inspiring complete trust and confidence.” These testimonials contribute to our 9.8/10 rating on homecare.co.uk and underpin our commitment to providing quality home care to our clients.
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Our local team in Sprowston provides dedicated support to both our clients and Care Professionals across Norwich. We’re led by Chris Carter, whose background as a community pharmacist brings valuable healthcare insight to our leadership approach. From our Norwich office, Emma and Ruth, our experienced Care Managers, work alongside our friendly office team to provide comprehensive guidance and support to our Care Professionals. As proud recipients of the WorkBuzz 5* Employer Award, we understand that delivering exceptional care requires a strong support network, which is why we’re always here to answer questions, provide advice and ensure our team has everything they need to deliver excellent care to local families.
We are active across Sprowston and the surrounding areas, hosting monthly Companionship Cafés in Hellesdon, Thorpe St Andrew and Earlham Libraries, where older adults can socialise and connect. Our team regularly delivers free educational talks on vital topics, including dementia awareness, scam prevention and ways to avoid unnecessary hospital stays. We bring the Virtual Dementia Tour Bus to local venues, offering hands-on experiences to help people understand life with dementia, whilst our ‘Be a Santa’ initiative spreads festive cheer to isolated older adults each Christmas.