How we have a care conversation with you and your family in Nottingham
Having a conversation about care with older relatives is important and not always easy. Discover how Home Instead Nottingham makes this process more comfortable.
Holidays and family get-togethers are often when families first notice changes in their loved ones, prompting the need for a conversation about care or some extra help.
These moments are often when families approach us for the first time to explore care at home. Starting conversations about care are best started early, but can feel overwhelming, especially when the roles between child and parent begin to shift.
At Home Instead Nottingham, we understand how delicate these discussions can be. We’re here to guide you through the process with compassion and understanding, helping you find the best way to support your loved one’s well being and independence at home.
Our approach to a conversation with families in Nottingham
During a care consultation with our team, we take time to listen carefully, allowing you and your family to guide the conversation. We build trust gradually, ensuring that every decision feels right and comfortable for everyone involved.
Our approach to care at home is simple: rather than taking over, we aim to support and enable your loved ones to continue doing what they enjoy. We focus on promoting independence, and helping clients maintain control of their lives instead of feeling like something is being taken away. This is a big decision for families, and we’re here to support you every step of the way.
Our empathetic and experienced team at Home Instead Nottingham
As Natasha, our General Manager, says, “The transition to having care at home is such a big decision. This is something we see daily, and it is our pleasure to support families through this.”
When you approach our team about home care, you will likely talk to Natasha, who joined Home Instead in 2011. Natasha brings over 20 years of experience in the Health and Social Care sector, to ensure that every client feels understood and respected. You might also initially meet Sophie, our Registered Manager, who started with us as a Care Professional in 2019 and now works closely with clients and families to ensure the highest standards of care are met.
At Home Instead Nottingham, we understand that each family’s situation is unique. During our consultations, we aim to learn about your loved one’s interests, lifestyle, and preferences so that we can develop a care plan that enhances their quality of life. Whether it’s about helping them continue a hobby they love or maintaining the routines that bring them comfort, our goal is to support them in living as independently as possible.
We approach your family and our clients as friends
We know that inviting care into your home is a big step. We’ll meet with you to understand your situation and listen to what you need—after all, this is your journey, and we’re here to support, not take over.
That’s also why our team doesn’t wear uniforms, allowing us to blend seamlessly into everyday life. We always introduce our Care Professionals, matching you with a regular small and trusted team, and this approach helps build professional and friendly relationships based on trust, so our clients feel comfortable.
As one client’s daughter shared, “The information, organisation and management are all excellent, and everything is done to help the client and family make a difficult transition into having care at home. The carers are wonderful, kind, courteous, respectful, friendly, professional, and dependable. I would recommend Home Instead to anyone wanting the best of care whilst choosing to remain living at home.”
Our home care review score from clients and families is currently 9.9/10, and we take immense pride in the fantastic relationship-led care that our team delivers every day.
Supporting you when you need it most
We understand that every person’s situation is unique, and we take the time to listen carefully so we can fully understand your family’s needs, including family caregivers.
We are also deeply connected to the Nottingham community, regularly attending local events where we love meeting older adults and their families. Recently, we participated in the ‘Long Life Matters’ event at Beeston Methodist Church. Alongside other local organisations, we provided valuable insights and support to families planning for the future.
At Home Instead Nottingham, every care conversation is a chance to find a home care solution that truly works for your loved one, bringing peace of mind and comfort to you and your family.
For more on how we can support you or your loved one, contact us at our Nottingham office on 0115 922 6116 or send us an enquiry form.
You can also download Home Instead’s Guide for navigating a care conversation.
Or, if you’re inspired to join our team and make a difference, visit our Nottingham recruitment page and apply online.