We Did It! Home Instead Portsmouth Awarded ‘Outstanding’ CQC Rating

Home Instead Portsmouth receives an 'Outstanding' CQC rating, achieving the top 4% in the UK. Learn about our excellent care services.

We are thrilled to share some incredible news with our clients, families and the wider community. Following a recent inspection, the Care Quality Commission (CQC) awarded Home Instead Portsmouth an ‘Outstanding’ rating – an incredible achievement that only 4% of home care providers nationwide receive. 

Recognition of Our ‘Outstanding’ Care Ethos

This ‘Outstanding’ rating from the CQC is not just a recognition of our high-quality care, but also an award for each and every one of our compassionate Care Professionals, organised office staff and dedicated owner, Helen, who all go above and beyond for our clients. At Home Instead Portsmouth, we don’t just care for people; we care about them. This ethos is at the heart of everything we do and is echoed in the experiences of our clients across Portsmouth and surrounding areas, including Southsea, Cosham, Drayton, and Farlington.

Two women at the back smiling and a senior woman sitting on the couch with another woman holding a CQC outstanding award sign, all smiling and happy

What Does This Mean for You and Your Loved Ones?

For our clients and their families, this rating assures you of our commitment to excellent care and the success of our thoughtful, client-led approach in everything we do. Whether you’re considering care options for a loved one or you’re already a client, you can feel confident in knowing that our services are recognised as industry leaders in all aspects of our care. Your loved ones are in capable and compassionate hands.

Our proud owner, Helen, wishes to send a special heartfelt thank you to her amazing team, whose professionalism and empathy make all the difference to clients’ lives. Their dedication to going the extra mile is what brings the personal touch and high standard of care to homes every day across Portsmouth, from Eastney to Fratton. 

A Reflection of Our Community and Team

Achieving the highest CQC rating is all thanks to a huge team and community effort. From our dedicated team of Care Professionals and support staff, local health and social services partners, to our clients and their families who entrust us with their care – everyone plays a crucial role. A special “THANK YOU” to everyone for your part in this fantastic achievement. 

Woman with short hair and wearing eyeglasses standing and smiling beside a christmas tree while holding a CQC award sign inside the office

Our proud owner, Helen, wishes to send a special heartfelt thank you to her amazing team, whose professionalism and empathy make all the difference to clients’ lives. Their dedication to going the extra mile is what brings the personal touch and high standard of care to homes every day across Portsmouth, from Eastney to Fratton. 

“I am beyond proud of our team for achieving this ‘Outstanding’ rating. It reflects the unwavering dedication, compassion, and professionalism our Care Professionals and staff bring to every single client. We’re not just delivering care – we’re making a difference in people’s lives every day, and this recognition is a testament to that commitment.” – Helen, Owner of Home Instead Portsmouth. 

Looking for ‘Outstanding’ Care?

If you or someone you know could benefit from our person-centred care services, don’t hesitate to get in touch with our team. We’re here to discuss how our personalised care plans can make a difference in your life or that of a loved one. We look forward to hearing more about you. 

A senior and her carer outside the house both drinking coffee and happy and smiling

Join Our Celebrated Team

If you would like to be part of our award-winning team and have compassion, empathy and drive to help our clients live happily and safely in their homes, we’d love to hear from you. For those who aspire to make a real difference in people’s lives, there’s no better time to join us.

We are so proud to have received this ‘Outstanding’ award and are committed to maintaining and building on our excellent care standards in the future. 

Thank you to everyone in the Portsmouth area for your continued trust and support.