Field Supervisor
Join the Bromley, Chislehurst and Orpington Home Instead team and help to support ageing adults to remain healthy and happy in their own homes and communities.
Type of Employment
Part-time
Pay
£27k - £32k per hour
Application Close
01 January 2025
Why Home Instead Bromley, Chislehurst and Orpington
Reporting to the Registered Manager, the Field Care Supervisor / Client Services Manager role will require you to ensure the best possible care is provided to our wonderful clients, by encouraging and motivating caregivers to deliver the best possible care to our clients and to continue to develop their knowledge and skills throughout their employment.
We are looking for a Manager with a strong care background (any Home Care experience would be desirable but is not essential) to join our friendly Bromley based office team.
The Role
As Field Care Supervisor / Client Services Manager ( CSM ) you will be involved in:
- Converting new client enquiries
- Client On-boarding
- Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements.
- Managing CAREGiver personal development
- Care Delivery & on-call rota
- Ensuring client satisfaction
- Managing a team making sure that exceptional service is delivered to our clients and workloads are managed accordingly.
Info
Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle.
You will be an experienced supervisor within the care sector, preferably home care, however not essential.
If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.
Additional information
Pay: £27,000.00 - £32,000.00 per year
Benefits:
- Company events
- Company pension
- Employee discount
- Free flu jabs
- Free parking
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Area's covered:
- Bromley
- Orpington
- Petts Wood
- Chislehurst
- West Wickham
- Beckenham
of course your milage will be covered between client visits!
Please Apply NOW with CV ORcall Julie Creed on 0208 658 2535, I’d love to hear from you!
Qualifications
To be successful in the Field Care Supervisor / Client Services Manager role, you will:
- Have previous care experience with excellent customer service and man management or supervisory skills.
- Be commercially aware
- Have influencing capabilities
- Be able to demonstrate achievement of business growth targets
- Have the ability to build good working relationships.
- Have strong organisation and planning skills
- Be able to work well and accurately under pressure
- Be flexible to meet the demands of the business including participating in an on-call rota
Why Home Instead
Employee Assistance Program
Our staff’s health and wellbeing is just as important as our clients’. That’s why we offer an Employee Assistance Programme to support people through work-related or personal problems that impact their physical or mental health.
Long Service Recognition
We wouldn’t be industry leaders without the people who’ve helped us get here. So we’re passionate about recognising and rewarding employees for the time they’ve been with us.
Online Discounts
We have hundreds of discounts for high street retailers, helping our staff live even more enjoyable and fulfilling lives.