Recruitment Administrator

The Role

To be able to help assist and support the admin and recruitment team to ensure the tasks required are completed. We have high-quality Care Professionals with focused and effective strategies for training, engagement and retention alongside promoting Home Instead as an employer of choice in the local community. Recruiting is the heart of the business...

The Role and responsibilities:

• Responsible for all aspects of office administration activities whilst being reactive to the needs of the business.
• Warmly greet staff and visitors to the office; answer phone calls in a polite professional manner, passing on clear messages where appropriate.
• Manage correspondence by responding to emails and handling incoming and outgoing post.
• Ensure the end to end candidate experience is a positive and engaging proposition.
• Plan any social events, client/ care professional presentations, awards, key day events and any other events required by the Management Team
• Maintain effective systems ensuring that all filing and databases are kept up to date.
• Support service delivery process including ensuring compliance, collecting activity logs and updating systems.
• Support the recruitment and pre-employment checks processes where appropriate.

• Carry out interviews over the phone and face to face.
• Accountable for invoicing and payroll administration including entering billing hours and expenses.
• Support projects and IT initiatives where appropriate.
• Control the office supplies and make sure it is in accordance with office needs.
• Carry out any other duties deemed necessary for the successful operation of the business.
• Keep up to date on industry trends and best practice on all areas relating to Care Professional recruitment, training, and engagement.
• Ensure training needs analysis and personal development plans are monitored based on the Care Professional development journey.
• Formulate the Franchise Office training plan with the Management Team creating continual professional development opportunities for all and support through relevant qualifications.
• Coordinate &, where required, deliver the highest level of training and keep up to date with sector developments and legislation.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
• On call duties on a rota basis(depending on person)

Caring for our clients as a Care Professional

It's important that you fully understand the role of a Care Professional in order to support our existing and future Care Professional and Key Player Team. As our Recruitment and Training Co-ordinator it is a requirement for you to be willing to support our clients when needed in exceptional circumstances to cover sickness and absence accordingly. This can be a varied role that ranges from providing companionship through to helping with personal care, preparing meals, home help and housekeeping.

Info

Benefits:

• Dedicated Office & On Call Support Team
• Opportunity to Complete Fully funded NVQ’s up to level 5
• Health assured assistance programme
• Company discounts
• Casual dress
• Onsite free parking

Location: Hinckley

Working hours: 09:00-17:00

Qualifications

Must haves:

• Familiar with Microsoft office (Word,Excel,Outlook) and the recruitment software
• Excellent written and verbal communications skills
• A full UK driving license and access to your own vehicle
• Caring and compassionate personality as well as a caring attitude and willingness to make a difference
• Good communication skills
• High level of accuracy and attention to detail when managing documentation and records
• Ability to multitask, prioritize work, and meet deadlines.
• Be reliable and flexible