Office Coordinator

Join the Newport, Cwmbran and Chepstow Home Instead team and help to support ageing adults to remain healthy and happy in their own homes and communities.

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Type of Employment

Part-time

Pay

£25k pro rata

Application Close

06 October 2024

Why Home Instead Newport, Cwmbran and Chepstow

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our Live In Care Professionals to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support. 

The Role

To support the team with all aspects of marketing to create suitable awareness and interest to generate the level of enquiries needed, both on the Client, Care Professional and community activity side.

The Role

  • Works under the direction of a marketing manager to help reach the company's marketing goals and objectives
  • Research market trends, demographics, pricing strategies, and other relevant information that helps managers and directors develop marketing plans
  • Assists in creating promotional materials, including brochures, blogs, marketing copy, etc.
  • Assist in all aspects of digital and non-digital marketing
  • To learn further about SEO and Pay Per Click advertising from our outsourced marketing agency
  • To review, monitor and advise on the effectiveness of various marketing channels
  • To drive engagement and interaction across social media
  • Assist with various marketing campaigns throughout the year
  • Maintain effective communication with other office team
  • Carry out any other duties deemed necessary for the successful operation of the business.
  • Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.

Info

Salary starting £26,000


Qualifications

Essential Criteria

  • Interest or experience in marketing
  • Well-developed administration skills
  • An understanding of social media and other digital communication tools
  • Flexibility to work outside 9-5 Monday to Friday to meet the demands of the business.
  • Strong interpersonal skills with the ability to build rapport quickly.
  • Excellent verbal and written communication skills.
  • Good working knowledge of IT Systems with experience of Microsoft Office or Google Suite, working with databases and virtual communication platforms with the ability to learn and adopt new technologies where appropriate.
  • Excellent organisation and prioritisation skills with the ability to work accurately under pressure and adapt to changing priorities.
  • Team player who is self-motivated, results driven and resilient.

Competencies

Core Competencies

Driving Results 

Adapting to Change 

Customer Focus 

Planning & Organising 

Influencing  

Quality Focus 

Teamwork & Collaboration 

Communication & Relationship Management 

Living Home Instead  

Agile Learner 

Why Home Instead

Employee Assistance Program

Our staff’s health and wellbeing is just as important as our clients’. That’s why we offer an Employee Assistance Programme to support people through work-related or personal problems that impact their physical or mental health.

Long Service Recognition

We wouldn’t be industry leaders without the people who’ve helped us get here. So we’re passionate about recognising and rewarding employees for the time they’ve been with us.

Online Discounts

We have hundreds of discounts for high street retailers, helping our staff live even more enjoyable and fulfilling lives.