5 Star Employers

34 offices have been recognised as “5 star employers” in 2021 by an independent employee engagement expert, which credits the home care company for its top quality training opportunities and supportive leadership.

All employees at the company were invited to take part in an anonymous survey run by WorkBuzz, which measures employee engagement.

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Home Instead, which has a network of over 200 offices, said around 15% of these achieved “exceptionally high scores”, which led to them receiving a ‘5 star employer’ accolade.

Two of the franchise offices received an employee engagement score of 100%, after staff were asked about the career development on offer, the relationship with their managers and their day-to-day responsibilities.

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Martin Jones, CEO of Home Instead UK, said:

“It’s an honour to see 34 of our offices become officially recognised as ‘5 star employers’. We ensure that from day one, employees are given the training and support that makes them happy in their roles and confident that they are looking after clients well.

“For many of us, care isn’t the first career route we consider. But I’m proud that we’re a care company that offers training and development opportunities that makes care a worthwhile road to go down. Our City & Guilds accredited dementia and end of life training is one example of how we stand caregivers in excellent stead for a prosperous career in care.”

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Steven Frost, CEO of WorkBuzz commented:

 “At WorkBuzz, we’re passionate about improving people’s working lives. We created this award to recognise the best workplace cultures where employees are proud to work, are motivated to do more, and want to stay for the foreseeable future. We’ve loved working with Home Instead who truly care about their employee’s experience and have worked hard to ensure they create a culture where their people can thrive.”

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