Quality of life is at the heart of the care we provide. So we always match our Care Professionals with clients to maximise mutual interests and ensure they have the skills needed to deliver personalised care. Our Care Pros are always introduced to their clients prior to their first call, allowing those new relationships to flourish whilst providing reassurance and a friendly, familiar face.
Care should never be rushed, so we’ve found the best minimum client visit time to be one hour. This help our Care Professionals focus on the overall health and wellbeing of every client.
We wouldn’t be industry leaders without the people who’ve helped us get here. So we’re passionate about recognising and rewarding employees for the time they’ve been with us.
We have hundreds of discounts for high street retailers, helping our staff live even more enjoyable and fulfilling lives.
Our staff’s health and wellbeing is just as important as our clients’. That’s why we offer an Employee Assistance Programme to support people through work-related or personal problems that impact their physical or mental health.
We’re all about building lasting relationships. So we match Care Professionals and clients based on their personalities and interests, helping them find an instant rapport with clients they’re caring for.
Every Care Professional receives a breadth of professional knowledge and practical skills to help them keep their clients safe, well, and happy at home.