Home Instead Hamilton Achieves ‘Very Good’ Rating in Care Inspectorate Inspection

Home Instead Hamilton achieves ‘Very Good’ rating in Care Inspectorate inspection, reflecting excellence.

Recognising Excellence in Home Care

At Home Instead Hamilton, we are dedicated to providing outstanding home care that allows people to remain in the comfort of their own homes while receiving the support they need. We are delighted to share that our recent Care Inspectorate (CI) inspection resulted in a ‘Very Good’ rating across all evaluated areas.

This fantastic outcome is a reflection of the dedication and hard work of our Care Professionals and management team, who consistently go above and beyond to provide high-quality, person-centred care. The inspection process was thorough, assessing our documentation, observing care delivery, and gathering direct feedback from our clients and staff.

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Inspection Results

The Care Inspectorate evaluated our services based on four key areas:

  • How well do we support people’s well-being?
  • How good is our staff team?
  • How good is our leadership?
  • How well is our care and support planned?

We are thrilled to have achieved a score of 5 – Very Good – in all four areas, demonstrating the consistent quality of care we provide to our clients.

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Positive Client and Family Feedback

A key part of the inspection involved gathering feedback from our clients and their families. We are proud that so many shared their appreciation for the care and support they receive:

  • “Has given me my life back.”
  • “Couldn’t be without them.”
  • “They give me quality of life and independence.”
  • “They have given her a bit of dignity back.”
  • “It’s very personal. They know me and I know them.”
  • “Has made a huge difference to our well-being.”
  • “Consistency 100% and always introduced to a new carer.”
  • “The management are very supportive.”

These heartfelt words highlight the meaningful impact our care has on individuals and families. At Home Instead Hamilton, we prioritise consistency, dignity, and independence in every aspect of our service.

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Strong Leadership and Dedicated Staff

The inspection report recognised the strong leadership and commitment of our management team in ensuring the highest standards of care. Our team was praised for their ability to continually improve the service and support both clients and Care Professionals effectively.

In addition, our Care Professionals were commended for their dedication, values, and the positive outcomes they create for clients. Their person-centred approach and compassionate care make a significant difference to those they support, reinforcing our reputation as a trusted home care provider in Hamilton.

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Committed to High Standards

We are incredibly proud of our ‘Very Good’ ratings, which confirm our commitment to delivering the best possible care to our clients. This recognition from the Care Inspectorate is an affirmation of the hard work and passion of our entire team.

For further details on our inspection results, please visit:

If you or a loved one are looking for high-quality home care in Hamilton, get in touch with us today to find out how we can support you.

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Finding Friendship and Companionship in Hamilton

Areas We Serve

Hamilton, Uddingston, Motherwell, Bothwell, Strathaven, Bellshill, Rutherglen, Cambuslang

G71 5, G71 6, ML2 7, ML4 3, ML1 3, ML1 2, ML2 0, ML4 1, ML4 2, G72 6, G73 5, G71 8, G72 9, G73 4, G71 7, ML1 1, ML1 4, G72 0, ML2 8, ML1 5, G72 8, G72 7

Unit 2 Brandon House Business Centre, 23-25 Brandon St, Hamilton ML3 6DA

01698 532002

https://www.homeinstead.co.uk/south-lanarkshire-hamilton/