Home Instead South Lanarkshire Recognised as a 5-Star Employer
A Commitment to Our Team and Their Well-being
At Home Instead South Lanarkshire, we believe that providing high-quality care starts with supporting and valuing our Care Professionals. That’s why we are thrilled to share that we have been recognised as a 5-Star Employer, achieving an exceptional 97% engagement score in our latest employee survey for 2024.
What the 5-Star Employer Award Means
Each year, we conduct an anonymous survey to gather feedback from our team about their experiences working with us. The survey, managed by an independent third party, evaluates 10 key areas, including:
- Training and support
- Job satisfaction
- Management effectiveness
- Employee well-being
- Overall workplace experience
The insights we gain from this survey allow us to continually improve, ensuring that Home Instead remains an excellent place to work. The results not only reflect our commitment to our team but also highlight the positive culture we have built.
Outstanding Engagement Score
The survey calculates an Engagement Score, which reflects how committed and satisfied employees are within an organisation. Studies show that engaged employees perform better and deliver a higher standard of service.
To put our score into perspective:
- Below 70% – Indicates potential issues with staff satisfaction and commitment, which could impact care quality.
- 85% or above – Represents a highly engaged workforce with a strong level of performance.
- Home Instead South Lanarkshire’s score: 97%!
This outstanding result shows that our Care Professionals feel supported, valued, and motivated, which directly impacts the high-quality care they provide to our clients.
How This Translates to Better Care
A happy and engaged team leads to exceptional care. Our clients and their families consistently share positive feedback about the compassionate and dedicated support they receive. By fostering a supportive work environment, we ensure that our Care Professionals can focus on delivering person-centred, high-quality care to those who need it most.
At Home Instead South Lanarkshire, we take great pride in both our team’s well-being and the standard of care we provide. Achieving a 97% engagement score is not just a number—it’s a reflection of the dedication, trust, and excellence that define our service.
Join Our Award-Winning Team
If you’re looking for a rewarding career where you’ll feel supported, appreciated, and part of a team that truly makes a difference, we’d love to hear from you.
Get in touch today to learn more about opportunities at Home Instead South Lanarkshire!