Relationship-led and supportive home care in Chiswell Green from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
We understand that staying independent at home means everything, which is why we provide personalised home care in Chiswell Green and the surrounding areas. As a family-led business rated Outstanding by the Care Quality Commission – an achievement earned by less than 4% of home care providers – our Care Professionals spend quality time with each client in order to build meaningful relationships. Whether it’s enjoying a peaceful afternoon at Burston Garden Centre, sharing stories over tea or providing specialised support, we’re here to help our clients live life fully on their terms. With nearly 15 years of experience, and a dedicated 24/7 emergency care line, we offer the reassurance of exceptional care that feels natural and companionable.
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We provide home care in Chiswell Green with a key difference – our visits are always a minimum of one hour, giving our Care Professionals the time to truly understand and support each client. Our office team carefully matches clients with a dedicated group of Care Professionals who share similar interests and values. This thoughtful approach allows genuine relationships to develop naturally, as there’s always time for meaningful conversation alongside practical support. We see daily how these unhurried visits make a real difference, with our clients often telling us they look forward to seeing their regular Care Professionals who understand their individual preferences and routines.
Time and again, our clients share positive stories of how we have supported them and their loved ones. One daughter of a client, shares that Home Instead has provided excellent help and company for both her parents, stating “Both carers and administration staff have been excellent – easy to talk to and happy to amend care packages as and when required.” Another son of a client, expresses his gratitude for our wonderful service that helped his family manage through his mother’s progressive onset of dementia. There reviews at homecare.co.uk demonstrate our dedication to getting it right every time.
Let's have a chat to
see how we can help
Our local office team is led by husband and wife directors Nick and Fiona Harrall, who oversee every aspect of our home care service. With Nick managing daily operations and Fiona serving as our Nominated Individual to ensure high standards, we’ve built an experienced team who truly understands the needs of the community. Our dedicated office staff provide comprehensive support to our Care Professionals, ensuring they have everything they need to deliver exceptional care, including extensive City and Guilds Dementia Training. We’re always here to answer questions, offer guidance and maintain the personal touch that makes our care so special.
We’re active members of the Chiswell Green and St Albans community, running two free Memory Cafés where people living with dementia and their families meet weekly to socialise and find support. Our St Mary’s Church café in Marshalswick opens every Wednesday from 10:30 to 12:00, whilst our Radlett café alternates fortnightly between Christ Church and the Reform Synagogue. We regularly share our expertise through free dementia workshops and scam awareness talks, helping local families access vital information and support when they need it most.