Relationship-led and supportive home care in Brierley Hill from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Our experienced team provides personalised home care in Brierley Hill and the surrounding areas, bringing warmth and companionship alongside expert support. As a homecare.co.uk Top 20 Provider with CQC Outstanding status, we help our clients maintain their independence through thoughtfully matched Care Professionals who become trusted companions. We love arranging outings to local favourites like Sandiacre Farm Shop for a relaxing browse and chat over coffee, or peaceful afternoons at Ashwood Nurseries selecting plants together. We create meaningful connections while delivering exceptional care that gives families complete peace of mind.
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We understand that having the right Care Professionals makes all the difference, which is why we thoughtfully match our clients with Care Professionals who share their interests and hobbies. Our experienced team goes above and beyond by offering unique services like qualified exercise support, home-cooked meals planned together, and our 24/7 Raizer chair service. With visits lasting at least an hour, our Care Professionals have time to build genuine relationships, making each visit feel more like catching up with a trusted friend. We help our clients stay connected to their community through our comprehensive local activities guide, ensuring they continue enjoying an active social life while receiving the personalised support they need.
Clients regularly share positive stories of how we have supported them and their loved ones. One client’s daughter shared, “Mum enjoys and definitely benefits from having visits from the 4 different girls in her team. As she needs help regularly, seeing the different care pros keeps things fresh but having the same team, ensures confidence is built in her care pros and continuity of care is provided.” Barbara, a client, also praised the team, “The carers I have are excellent. They are kind and helpful, many of them go beyond what might be expected of a carer. Efforts are now made to keep together clients and caregivers who get on well and this is much appreciated.”
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Lorna and Peter, the owners, together with Jenna, the Operations Manager, and Trica, the Care Manager, lead with a strong background in nursing, management, and education, providing exceptional care and support at Home Instead. This diverse team is committed to maintaining high service standards and a deep comprehension of the requirements of both clients and Care Professionals. We take time to understand what matters to each client, are trained in caring for those with complex needs and support families at the same time.
We are active members of the Brierley Hill community, running regular events and activities that bring people together. Our ‘Young at Heart’ singing group meets twice monthly at Hagley Free Church, offering a relaxed space for people to enjoy music and boost their wellbeing. We hold practical dementia workshops from our Hagley office and deliver scam awareness sessions across the area, whilst our new ‘Stay Active’ exercise classes at Hagley Community Centre help older adults maintain their strength and balance through specialist instruction. Our team supports several local initiatives, including the term-time Hagley Hub community café, where we connect with residents.