Relationship-led and supportive home care in Stourbridge from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Our expert Care Professionals bring warmth and companionship to homes across Stourbridge and surrounding areas, helping clients maintain their independence while enjoying life to the fullest. As a CQC Outstanding rated provider and winner of homecare.co.uk’s Top 20 Home Care award, we understand that meaningful care includes both essential support and enriching experiences – from sharing home-cooked meals to enjoying afternoon tea at a local cafe. Our unique approach includes qualified exercise programmes, 24/7 emergency lifting support, and personalised care planning that gives families complete peace of mind.
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Our local team takes the time to thoughtfully match clients with Care Professionals who share similar interests and hobbies, creating genuine connections that transform care visits into enjoyable social occasions. With visits lasting at least an hour, there’s always time for meaningful activities, from helping around the house to sharing stories over a cup of tea. We support our clients in staying connected with their community through our extensive local activities guide. Our experienced team goes above and beyond to create a truly personalised service that enriches daily life.
Our local clients and their loved ones tell us that the service we provide is not just about ticking boxes. One client shared, “Since have a once weekly visit from my carer I think of her now as a family friend and if on occasions another carers visits I have found her to be polite and caring asking what else I need any chores, nothing too much trouble.” John, the brother of a client, also shares his positive experience, “We have been using Home Instead 4 hours a week for over two years, during that time we have had four caregivers and all have been excellent in their own way.”
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Owners Lorna and Peter, along with Jenna, the Operations Manager and Trica, the Care Manager, oversee consistent, high-quality care by combining their expertise in nursing, management, and education to ensure superior care and support. Their commitment and diverse backgrounds guarantee high-quality service and a deep insight into the needs of clients and Care Professionals. Our knowledgeable office team maintains an extensive local activities guide, helping clients stay connected and active within our vibrant community while supporting them with everything they need to live well at home.
We are active members of the Stourbridge, Hagley and Halesowen communities, running regular events that bring people together. Our Young at Heart singing group meets twice monthly at Hagley Free Church, offering a relaxed space for people to enjoy music and boost their wellbeing. We provide free dementia workshops from our Hagley office and deliver scam awareness sessions across the area, helping to protect older adults. Our newest initiative is the ‘Stay Active’ exercise classes at Hagley Community Centre, led by our specially trained instructors who focus on improving flexibility, balance and strength.