Personal Care in Sutton Coldfield
Relationship-led and supportive Personal Care in Sutton Coldfield from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
The Sutton Coldfield Personal Care team, here to help every step of the way
Personal care is one of life’s most private moments – which is why trust and understanding come first. Since 2010, we’ve been supporting families across Sutton Coldfield, Shenstone and Walsall with care that combines professional expertise with genuine sensitivity. Our Care Professionals take time to learn what helps you feel most comfortable, from morning routines to evening preferences. With visits never less than an hour and a 9.9/10 client satisfaction score on homecare.co.uk reflecting our commitment to excellence, we ensure personal care remains unhurried and dignified, always moving at your pace.
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Why Personal Care may be right for you
Understanding that personal care requires both sensitivity and skill, our Care Professionals in Sutton Coldfield support daily routines in ways that maintain dignity and independence. We take time to learn your preferences for bathing, dressing and grooming, adapting our approach to what makes you feel most comfortable. Each member of our local team brings both expertise and gentle understanding to their role, creating an environment where you feel truly at ease. It’s this careful attention to both physical care and emotional wellbeing that helps maintain confidence and comfort in your daily routines.
What we do to care for your loved ones
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
Home Instead care for my brother, who is 48 and has physical and learning disabilities. They are absolutely wonderful. They mean everything to him – and me. They give him friendship, safety, routine, hygiene, independence and fun. They allow me to work and care for my own family, and communicate in the most professional and reassuring way.
M Ruben
I have used Home Instead (Sutton Coldfield) for two years and have been extremely happy with the service that they provide. All the staff are very pleasant and helpful. Nothing is too much trouble for them. They really have taken good care of me and for this, I am very grateful.
P Cain
Mum is extremely happy with her carers. Mum really enjoys the carers’ company and looks forward to her visits every week. The carer understands mum and makes mum feel like a valued person, mum’s spirits are always lifted after her visits. Mum tells me how they have a sing along to the songs on the smart speaker and have a lovely time. All-round excellent service – we are so lucky to have found Home Instead.
L Bonner
We are more than satisfied with the service provided. The company is able to accommodate our needs with the same known group of carers (so appreciated by my mother) and, when we request it, are able to provide more care on a random basis.
C Townsend
Without the care provided by Dad’s regular carers, he could not remain in his own home, which is what he wants. He (and they) share fun and laughter as well as provide the care he needs. When we visit, we no longer spend our time cooking, cleaning, washing etc; we can actually spend time with Dad – this is very important to us. It also allows his family to continue to work.
A Stinchcombe
We have carers come in every morning and evening during the week to help our Dad stay in his family home. All the carers and staff and Home Instead have been most helpful and supportive to Dad. Always punctual, respectful and friendly – I certainly would recommend to anyone needing home care.
M Blakeway
We cannot fault the care for Mom. I would not hesitate to recommend Home Instead and in fact, I often do. Each of the 4 main carers are so kind, friendly and professional. I trust each of them implicitly. Nothing is too much trouble and most importantly Mom is very fond of them all too. We like that they stay for an hour after having previous agencies dash in and out. 100% recommend.
N Miles
I would highly recommend Home Instead (Sutton Coldfield). They were extremely helpful from the moment you picked up the phone. Always willing to help the care was second to none. Fabulous caring staff attended 4.5 hours a day and even slept over. They even helped me when it was decided that my aunt needed to be in a home a very difficult time but best for her. I couldn’t find any faults! Worth every penny!
B Farthing
I have been incredibly impressed with the care team and admin staff at Home Instead during the 5 years they have helped my father. As a doctor, I come across many care staff and Home Instead are the best by far. If you are looking for someone to provide the sort of care you would give your relative yourself then I couldn’t recommend Home Instead Sutton Coldfield team more.
M McNab
All the staff at Home Instead (Sutton Coldfield) are outstanding. They are polite, professional, reliable and always go above and beyond what is expected. Between them they have made it possible for Dad to be able to stay in his own home and have built a lovely relationship with us, giving me great peace of mind knowing that Dad is safe and exceptionally cared for. I cannot recommend Home Instead enough.
A Davies
The carers that visit Mom are extremely reliable, caring and consistent in the support they provide. They not only understand Mom’s needs and help her to stay safe and well, but they have also taken the time to get to know her really well so that she feels at ease with them. I highly recommend Home Instead to anyone who is looking for support at home.
A Keight
Home Instead provided 24-hour care for my mum whilst we went away for a few days. I cannot praise them enough for the quality of care all the caregivers provided. They were kind, respectful and caring and gave me total peace of mind. Nothing was too much trouble. I was able to read care notes online for added security. I will definitely be using them again. Excellent!
M Wall
The care that we have received during the last few months has been outstanding and the help most useful. They are friendly, nothing is too much trouble and they are reliable. The ladies we have make me feel secure in a crisis.
M Pipkin
Tailored Personal Care in Sutton Coldfield
We understand the importance of building trust when providing personal care, as reflected in one family’s experience: “I did a lot of research regarding private carers for my mother-in-law… every one of them does all they can and beyond to help. They are respectful, exceptionally patient and kind.” Our Care Professionals take time to make clients feel comfortable, as another relative noted: “The carers are very kind, trustworthy and carry out all their duties with due diligence and attention.”
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Trusted Personal Care from experienced home care professionals in Sutton Coldfield
We deliver personal care with compassion, backed by our training and leadership team. Our industry-leading training and our CQC rating ensure that our Care Professionals are skilled in supporting personal care needs. Care Manager Lisa adds valuable expertise, while all of our caring team are committed to maintaining the highest professional standards.
Our office provides care for people at home in the following areas:
Sutton Coldfield, Brownhills, Aldridge, Catshill, Walmley, Roughley, Reddicap Heath, Falcon Lodge, Boldmere, Wylde Green, Whitehouse Common, Thornes, Streetly, Clayhanger, Leighswood, Walsall Wood, Brownhills West, Little Aston, Minworth, Banners Gate, Barr Common, Shire Oak, Stonnall, Curdworth, Springhill, Hilton, Watford Gap, Wall, Muckley Corner, Lea Marston, Weeford, Marston, Mere Green, Little Hay, Over Green, Shenstone, Hardwick, Lower Stonnall, Mill Green, Wishaw, Four Oaks, Grove End, Lynn, Summerhill, Little Sutton, Holly Bank, Bodymoor Heath, Bourne Vale, Maney, Thimble End, Walmley Ash, Upper Stonnall, Stubbers Green, Aldershawe, Street's Corner
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
B75 6, B73 6, B76 0, WS9 9, B74 3, WS8 7, WS9 0, B76 1, WS14 0, B76 2, WS8 6, B75 7, B76 9, B74 4, B73 5, WS9 8, B75 5, B72 1, B74 2
Home Instead Sutton Coldfield is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Physical help given to a person and prompting of an individual to carry out daily living tasks themselves.
Promoting good personal hygiene helps to prevent illness and the spread of infection. It also helps maintain self-confidence and dignity.
A familiar care professional matched with you provides personalised care and support to you in your own home in the way you want it to be provided.
We understand that it can be difficult accepting personal care and that is why you will be introduced to your Care Professionals and they will spend time getting to know you before assisting you with your personal care.
At Home Instead we ensure that each client has a small team of Care Professionals in place to provide you with care so you can be confident that you will have continuity from the same Care Professionals.
At Home Instead, we have a robust approach to ensuring that all Care Professionals have regular observations of practice that we call Support Visits, and assessments of competency for key activities such as handling medication or providing catheter care.
Reach out and talk to the Sutton Coldfield team today
Enable your loved ones to continue to live their life with the support of the Sutton Coldfield team. If you would like more information about our high quality Personal Care service, please call us on 0121 323 4200, or fill out the form below.
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