Relationship-led and supportive home care in Mere Green from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
In Mere Green and the surrounding areas, we deliver home care that prioritises building trusted, meaningful relationships with every client. Our Care Professionals become familiar, friendly faces who understand your routines and preferences, delivering personalised support that helps you maintain independence at home. We love taking our clients for relaxing afternoons out at local cafes or a walk in the park, making every visit meaningful and enjoyable. As holders of the City & Guilds Assured Dementia Training certification and with a 9.9 rating on homec
are.co.uk, we ensure care evolves naturally with your needs, whether that’s companionship, help around the home, or more comprehensive support.
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Our local office team carefully selects Care Professionals who share our values of kindness, empathy and reliability. Based in our Mere Green office, we thoughtfully match each DBS-checked Care Professional with clients based on shared interests and compatible personalities, helping to build genuine, lasting relationships. We ensure our Care Professionals receive comprehensive training to deliver exceptional support, adapting seamlessly as needs change while maintaining consistency in who visits each week. With our team living locally in and around the area, we can provide responsive, flexible care that helps our clients maintain their independence at home.
Local clients regularly tell us about the positive impact of our home care, and this is evident in the testimonials we receive. Paul, a nephew of a client, has been using Home Instead for several years and highly recommends our services. “The carers and administration staff have been very professional and have always cared for my auntie’s needs with utmost care.
The management have always listened and actioned any issues we have had and to this point has enabled my auntie (diagnosed with Alzheimer’s) to remain at home with her treasured comforts.”
Let's have a chat to
see how we can help
We believe that exceptional care starts with exceptional training, which is why we invest heavily in preparing and supporting our Care Professionals. As the only home care provider to offer City & Guilds Assured Dementia Training, we equip our team with the skills and understanding needed to provide truly specialised care. Our leadership team, including Recruitment and Learning Coordinator Enneka Dunning, ensures every Care Professional feels valued and prepared from day one. This commitment to excellence doesn’t stop there—we continue to offer training and guidance to ensure the care we provide is always of the highest standard.
We’re active across Mere Green and the surrounding areas, running two weekly dementia cafés that bring local people together at Erdington Methodist Church on Mondays and All Saints Church Centre on Tuesdays. Our ‘Love to Move’ programme, delivered in partnership with Age UK and local care homes, helps older people stay active and connected through gentle exercise sessions. We regularly host free dementia awareness and scam prevention workshops at GP surgeries and sheltered housing schemes, sharing vital information to help protect our community’s most vulnerable members.