Thanks to our clients' glowing reviews, we are honoured to accept this prestigious award for the 10th consecutive year!
We are thrilled to once again be recognised as a Top 20 Home Care provider in Wales, an award we have now received for ten consecutive years since being founded in 2009. This places us within the top 6.7% of Home Care providers, based on client reviews.
In addition to this accolade, we also have the highest number of reviews in Wales, with over 130 positive reviews on homecare.co.uk from our loyal clients—significantly more than any other provider in Wales. This is something we are immensely proud of, as our clients’ willingness to share their positive experiences is a testament to the monumental difference our Care Professionals make with their clients every single day.
All 130 customer reviews have contributed to an impressive review score of 9.9 out of 10, with our next target being a perfect 10! The contents of the reviews are a joy to read, with one detailing:
“Mum absolutely loves her visits from the companion. It is her opportunity to have company, someone who will help her do the things she wants to do and go to the places she wants to go. I live a very long way away, and it is so reassuring to know that someone will call in and spend time with her.”
While another reads:
“We have been so lucky to find a professional and dedicated carer, and this one is now firmly in place as a trusted friend.”
General Manager Clive attributes this success to our 70-strong team of Care Professionals who support our clients every day. He said…
‘Without the dedication and care that our team have for their clients, awards like this wouldn’t be possible. They are the face of Home Instead Swansea and the people who are genuinely making our clients easier and happier. I am in awe of their continued desire to go the extra mile for the people they care for, and their drive to make their calls unique and memorable. This award is for them.’
If you or a loved one is looking for award-winning care, we are currently welcoming new clients to our service. Our holistic care packages cover:
To enquire, simply give our office a call on (01792) 790890 or fill our a contact form on our website: https://www.homeinstead.co.uk/care-enquiry/
Looking for a job with a 5-Star Employer? We’d love to hear from you! Apply here: https://www.homeinstead.co.uk/recruitment/swansea/