At Home Instead Lichfield, Tamworth and North Warwickshire, we believe that our clients are at the heart of everything we do. Their feedback not only helps us improve but also fuels our passion for delivering exceptional services.
We want to take a moment to celebrate the wonderful reviews we’ve received and share what they mean to us :
Real Stories, Real Impact
- A New Lease of Life…One of our clients recently shared ; “We have been using Home Instead services for almost two years now, having finally got my husband’s dementia diagnosis. We started by going to the local café. The staff and volunteers have been brilliant, offering a wide variety of activities, friendship, laughter, movement exercise, a listening ear and signposting to other useful services, not to mention the tea, coffee, cakes and biscuits!”
( M.B – wife of client )
- Exceeding Expectations….
Another client remarked “We’ve engaged the services of Home Instead (Tamworth & Lichfield) for the past few years, and are delighted with the support and care given. The team go above and beyond in support of Mum and our family. Communication is easy and always friendly and efficient. The ladies who support Mum are more like family friends than care professionals”
( L.S – Daughter of client )
- A Caring Approach... “My care professional is more a friend than a carer during the time she is with me. One particular morning I wasn’t well and she really took charge. The outcome of that was that I needed four days in hospital to recover from a chest infection. Management run checks on a regular basis, including a monitoring visit to assess the care being administered and an observation session to see this in action. I feel very comfortable with this system, and therefore, would not hesitate to suggest them as a wonderful organisation”
( C.S – Client)
If you’re a client (or a loved one of a client), and haven’t yet left a review, we encourage you to share your thoughts.
Your feedback not only helps us but also guides potential clients in making informed decisions. Whether it’s a few words or a detailed account, every review contributes to our community!
Please click the following link to leave your review