Homecare.co.uk Top 20 Award Winners 2024

On the homecare.co.uk website, we are so proud of our reviews. reiterating why we are such a high-quality home care provider. Our review score is 10/10 on the website which is based on the stars that we receive in each area which include, staff, care/support, management, treated with dignity and value for money. This remarkable achievement is a testament to the dedication, compassion, and professionalism of our entire team.

Alongside the Top 20 Award, we continue to be rated as Outstanding by the Care Quality Commission.

Our managing director, Lynn Roddy says ‘I am delighted to announce that Home Instead Tavistock and Tamar Valley has once again been recognised in the Homecare.co.uk Awards as one of the most recommended home care providers in the country.

Based on client feedback scores, we have achieved a perfect 10 out of 10 score. We should all be so proud of this achievement which is all down to the Care Professionals’ dedication to our clients and going the extra mile to deliver outstanding personalised care.

We also owe a debt of gratitude to our wonderful clients and their families. Their trust and positive feedback that they have given us have been instrumental in our journey. We are honoured to be a part of their lives and to provide the support they need to remain happy and safe in their own homes.

A client family member recently posted, “We started using Home instead when Mum was 92 and still living completely independently. In the early days the visit each day was largely for companionship and to keep an eye on. As the months went by and Mum’s needs grew the team was brilliant at gradually increasing their input and assisting with meals, cleaning and personal care. The service and our requirements were frequently reviewed and adapted to our needs; changing the time of day and number of visits as mum’s needs changed. As she approached 95 Mum needed more frequent care and we chose to access this support using Home Instead rather than a care home for as long as possible. Only when it became clear that 24-hour residential was needed did we choose to move her from her own home.
Flexible, professional and friendly I cannot recommend highly enough.”

Our Care Professionals go above and beyond to ensure that our clients are safe and comfortable, whilst still being able to maintain their independence.

Another family member commented, “The whole process at Home Instead was highly professional and the care and compassion offered to both my mum and dad was amazing. Their needs were discussed with the family and considered at all times. Communication was excellent with updates on each visit and any concerns were immediately highlighted with a telephone call. They were able to cover bank holidays and never let us down on a single visit which is invaluable when you do not live nearby. I highly recommend Home Instead as a home carer provider.”

As we celebrate this achievement, we are looking ahead to continue to build on this success, exploring new ways to enhance our services and make a positive difference in the lives of the clients we look after.

In conclusion, winning the Top 20 Homecare.co.uk Award is a recognition of the hard work, dedication and care that goes into every aspect of our service. We thank our team, our clients and our local community for their support and look forward to continuing this journey together. Thank you for being a part of our success story!

If you are interested in working for an ‘Outstanding’ company, please get in touch with our recruitment manager, Clare, on 01822 258292 or email [email protected] to find out how we can take your career to the next level. We have positions across West Devon and East Cornwall and offer fully funded, award-winning training and different hourly contracts to suit you.