Relationship-led and supportive home care in Newport from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Our trusted Care Professionals deliver personalised home care in Newport and surrounding areas, with our local team always nearby for responsive support. We recognise each client has unique needs, so we create tailored Care Plans, from companionship visits to complex care. Having CQC ‘Outstanding’ status, we provide peace of mind with 24-hour emergency support and unhurried visits. Whether enjoying afternoon tea at Smallwood Lodge or strolling through Mere Park Garden Centre, our Care Professionals focus on building meaningful relationships and delivering exceptional care, meeting our ‘Mum and Dad’ test – a standard we’d expect for our own parents.
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Our local Newport team provides attentive home care that puts genuine relationships first. Our office team manages care schedules and responds quickly to any changes needed, giving families complete peace of mind. We take time to understand each client’s individual routines and preferences, matching them with Care Professionals who become familiar, trusted faces. With visits never shorter than an hour, our flexible approach ensures care feels natural, reliable and brightens the day of our clients.
We love receiving lovely feedback from clients and their loved ones at homecare.co.uk. Gillian, a client’s wife, mentioned: “Ever Since Home Instead has taken on the care of my husband, they have treated us with respect. The staff are friendly and kind. Carers turn up with a smile and are willing to help with anything that’s needed at that time.” Similarly, Jeff, a son of a client, praised our services by saying: “I would have no hesitation in recommending Home Instead. The most important thing I have found is that the carers provide a quality service who will go the ‘extra mile’ to ensure the client is safe and well looked after.”
Let's have a chat to
see how we can help
Based in Newport’s town centre, owners Jason and Jenny Warren lead a dedicated team committed to delivering exceptional home care that supports independence and enhances daily life. Drawing on decades of specialist care experience, we thoughtfully match clients with Care Professionals who share their interests and provide trusted companionship. Our knowledgeable office team, rooted in the local community, collaborates with healthcare services to ensure seamless, personalised care. With advanced training in areas like dementia care, Parkinson’s support, and medication management, our Care Professionals deliver support that adapts to each client’s evolving needs. We aim to provide care that feels natural, respectful, and truly personalised.
We are actively involved across Newport and the surrounding areas, running regular community events that bring people together. Our popular Memory Café provides a relaxed setting where clients living with dementia and their families meet for friendship, activities and practical support. We also deliver fall prevention workshops at local venues, whilst our Singing for Wellbeing Group meets weekly, helping clients stay active and social. Our free dementia workshops and scam awareness talks share vital information with local families, drawing on our experience of supporting clients at home.