Celebrating Our Top 20 Home Care Provider Award!
Celebrating Home Instead Tyne Valley's award for top-rated home care services in the North East region, based on reviews from clients and their family and friends.
Today, we are thrilled to share that Home Instead Tyne Valley has been recognised with a 2024 award for excellence from homecare.co.uk, placing us in the Top 20 of trusted home care providers in the North East Region, based entirely on the glowing reviews from our clients and their families.
At Home Instead Tyne Valley, our mission has always been to provide compassionate, professional care at home that genuinely enhances the lives of older adults in our local towns and villages. This recognition validates our efforts and underscores the positive impact we have on the families and clients we support.
This award is a testament to the exceptional dedication of our Care Professionals, who visit our clients in their own homes and are the cornerstone of our service. Their commitment and expertise not only meet but often exceed the expectations of the rural communities we serve. From bustling towns to serene villages along the rural Tyne Valley, our services are a crucial support system for many.
Heather, our owner, is incredibly proud and grateful to the entire team: our diligent Care Professionals who visit clients in their own homes, our meticulous schedulers, dedicated trainers, and the supportive staff at our Hexham office. Each review we receive is a powerful reminder of the positive difference our team makes every day and we are exceptionally grateful.
Recent feedback at our homecare reviews from our clients highlight the real-world impact of our home care.
One client’s son shared, “Responsive, caring, professional service and really starting to help make a difference for my mum. The Home Instead team have all really helped her get over her initial reluctance to get more help, so that it is now seamless. Thank you.”
Our goal is not just to meet needs but to exceed expectations, providing “high-quality care with much more than just the basics,” as one client’s daughter praised. Such endorsements reinforce our commitment to going above and beyond in our care.
The importance of compassionate and responsive care, particularly post-hospitalisation, was emphasised by the wife of a client. “Home Instead has cared for my husband since his discharge from hospital several months ago, responding quickly to our enquiry and enabling us to get him home as soon as possible. At all times, they have treated him with kindness, respect, and good humour.” Our app has also proven invaluable, keeping families informed about their loved one’s care schedules and documentation.
The accolade from homecare.co.uk, the UK’s leading Home Care review website, is especially meaningful as it reflects the experiences and opinions of those we serve.
If you are moved and reassured by these heartfelt reviews and want to explore care and companionship options for your loved ones in the Tyne Valley, or if you are considering a rewarding career with us, please get in touch.
Together, let’s make a difference.
Learn more about our home care services by calling us on 01434 693700 or for job opportunities, apply online at our website.
