Relationship-led and supportive home care in Whickham from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
Highest regulatory ratings
16,000+ active clients
Recommended by 95% of our clients
10,000+ carers nationwide
Home Care rating 9.6
We provide award-winning home care in Whickham and the surrounding area, where our Care Professionals deliver personalised support that helps clients stay connected to the community they know and love. As a Top 20 Home Care Provider with a 9.9/10 review rating on homecare.co.uk, we understand that maintaining independence means different things to different clients – from enjoying a peaceful afternoon at Oaklands Garden Centre to sharing stories over tea at home. Our local knowledge and deep community roots mean we can offer truly personalised care, with each visit carefully tailored to what brings joy and comfort to our clients.
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We believe home care should feel natural and relaxed, which is why our Care Professionals don’t wear uniforms when supporting clients across Whickham. Based locally, our office team works closely with families to create genuine connections and meaningful support. We take time to understand the little details that make a difference – from knowing how you like your tea to remembering special occasions. Through thoughtful touches and unhurried visits, we’ve created a service where professional care feels more like a visit from a friend than traditional care.
We love receiving feedback from clients and their loved ones. One client’s wife said, “Home Instead has cared for my husband since his discharge from hospital several months ago, responding quickly to our enquiry and enabling us to get him home as soon as possible. Thank you for your ongoing support.” These testimonials from homecare.co.uk further underscore our commitment to delivering reliable, patient, and caring services.
Let's have a chat to
see how we can help
Based in Whickham, we provide personalised home care that helps our clients stay independent in their own homes. Our dedicated team, led by owner Heather who started Home Instead Tyne Valley in 2020, includes Angela our Registered Care Manager who oversees client wellbeing, Sarah who ensures our Care Professionals receive top-quality training, and Emma who keeps our care schedules running smoothly. We’re a close-knit local team supporting people across Whickham and surrounding areas, bringing professional care with a personal touch to every home we visit. Our office serves as a welcoming hub where families can discuss their care needs with our experienced team.
We are active throughout Whickham, bringing people together through meaningful community activities. Our team organises regular Community Dementia Workshops, helping families better understand and support their loved ones. We spread festive cheer through our annual ‘Be a Santa’ campaign, providing gifts to older adults who might feel isolated, and treat our clients to a trip to the local theatre.