Home Instead West Leicestershire & Market Bosworth are honoured to receive two winning Awards at ‘Care Professional of the Year 2023’ sponsored by Inspire to Care.
The Care Professional of the Year Awards honour Leicestershire and Leicester City based adult social care providers, celebrating their commitment and dedication. With a range of categories, the awards represent all areas, helping to raise the profile of the care sector as a whole.
The team from Home Instead attended the awards at the end of November, with six members of the team – Kerry Hanzouli, Kathy Hillcoat, Meeta Gohil, Beth Hart, Miriam Makunike and Shilpa Jobanputra – making it to the finals. Beth Hart won the Care Leader of the Year Award and Kathy Hillcoat won the Care Ambassador of Year Award.
Beth joined our office as a manager during the pandemic, which was an extremely difficult period. Beth got stuck in straight away with admirable positivity. Beth has so much compassion for both our clients and their families, our Care Professionals and her colleagues that she never stops going above and beyond. A good example of her commitment is when staffing levels were low during COVID, Beth stepped in at every instance of sickness to cover calls, weekdays and weekends, to ensure that the clients were safe and looked after as well as performing her office duties, managing her team and continuing business growth at a time when it was critical to put in care for clients at the most challenging of times. We are extremely pleased that the judges recognised such commitment.
Commenting on her win, Beth said, “We have such an excellent team of care professionals at Home Instead and seeing our work recognised in the community is such an honour.”
Kathy’s constant dedication, commitment, and advocacy for Home Instead has made a profound impact on both clients and colleagues. Kathy promotes the values of Home Instead and embodies our mission. The judges recognised that her role at Home Instead as an ambassador extends beyond her caregiving responsibilities, especially as she takes on the responsibility to be the face and voice of the Home Instead community of clients, their families and fellow care professionals and colleagues.
Commenting on this, Kathy said, “It means a lot not only to be shortlisted, but to actually win the award. It’s great to seeso many people in the sector gaining recognition for their hard work. Well done to everyone who made it to the final!”
Along with Kathy, Shilpa was also nominated as a finalist in this category. Shilpa joined the company in 2019, and is a natural. She pours her heart and soul in every visit she has. Shilpa is consistently thinking about her clients, and how she can better their lives and make them laugh. An example of her commitment was went Shilpa built an irreplaceable bond wit a client whose wife had just moved into a care home. after the client had low spirits, feeling like he had lost his main purpose, Shilpa found creative ways to lift his spirits back up such as taking him out on drives in her convertible car with the roof down. Towards his last days, Shilpa was his voice and fought for his wishes to be respected,
Meeta is the heart of the company’s positive culture. Meeta has a kind, supportive and compassionate approach and makes time for every team member. She makes everyone feel valued and important. She treats everyone with respect and makes time for anyone who needs it. She is very eager to support people. Her dedication shines through her willingness to do extra work and help others out of hours.
Kerry has a natural and calm manner when providing care for people at the end of their lives. Kerry has developed a sound balance between supporting the family and allowing them space during such a sensitive time. Kerry is extremely caring, diligent and natural in everything she does.
Miriam possesses some of the most crucial traits for a care professional which are reliability , dependability and compassion. She ensures that all clients receive consistency in the care and support. All the clients are happy to work with her, indicating her effectiveness and in providing care with dignity. She works with sensitivity and a caring nature for her end-of-life clients, extending nothing but respect and equality.
Nisha Chandarana, Managing Director and Owner of Home Instead West Leicestershire & Market Bosworth:
“It was a real honour to see six members of my team at the Finals of The Care Professional of The Year 2023 Awards and even more special that Beth and Kathy came away with Awards. It is a true testament to their hard work and dedication, and I am proud to have them as part of Home Instead West Leicestershire & Market Bosworth team. Truly deserved – Well done!! “