Why us?

We’ve helped more families find a way that’s right for them. Our experience and expertise, compassionate approach, and highly-skilled Care Professionals can help people live better, more fulfilled lives at home and in their communities

Flexible, tailored care

Everyone’s care needs are different. That’s why we don’t offer a ready-made care package but a service that’s tailored to your individual needs. Your loved one’s health or living situation can change over time. For us, it’s therefore crucial to reflect that in the care we offer and adapt it accordingly.

We believe in people being visited by the same Care Professional every time. We also match clients with their Care Professionals based on their shared interests and personality traits. This means that both can develop meaningful relationships and become genuine companions.

Each of our care visits lasts for at least an hour. This ensures that the care is thorough and that any key issues aren’t overlooked and allows time to bond over activities that both can enjoy.

Our Service
Our Organisation

Our Service

Finding the perfect match

We only recruit the most empathetic, enthusiastic, and experienced Care Professionals. People with the biggest hearts and friendliest natures. But it’s not just the person, it’s the bond that counts. Our Care Professionals have a range of interests, so whatever appeals to your loved one, we’ll find the perfect companion for them.

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Expert support whenever you need it

We’re here to make sure you always feel supported and confident in your decisions when caring for your loved one. You can arrange an in-person visit or call us any time – we’re available seven days a week to offer the expert-led advice you need to make a positive change.

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Global experts, local service

As a worldwide franchised organisation with over a decade of experience, we offer the best of both worlds. We gather insights, ideas, and innovations from across the globe and put them to work in the communities around our 250 UK offices. This helps us consistently offer a tailored, local service with the weight of a global business behind it - all aimed at finding a way, for you.

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Industry leading training

Our in-depth training and development programme helps our Care Professionals be confident and capable in handling any kind of complex or sensitive care need. This specialist training gives them a breadth of knowledge and practical skills that helps them keep your loved ones safe, well, and happy at home.

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Award-winning service you can trust

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Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.
Bridget, Clients Family
We have been relying on Home Instead for nearly five years now and they have been wonderfully helpful and flexible throughout. I don’t know what we’d do without them.
Carol, Client
I am very happy with the support, care and kindness I receive from all the staff of Home Instead.
B.M, Client

Our Organisation

Corporate Social Responsibility

We don’t just find a way in the home, but in the communities we serve across the country, too. Whether it’s an initiative that they lead, or a worthwhile cause they support, we’re proud to help.

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