Relationship-led and supportive Home Care in York from compassionate and experienced home care professionals.
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Over 15 years ago, husband-and-wife team Ann-Marie Roche and Luke Norbury established the Home Instead York, Scarborough & Ryedale franchise. Driven by a deep understanding of the growing need for compassionate and reliable home care, they set out to create a trusted service that families across North Yorkshire could depend on. Inspired by their own personal experiences and a strong sense of responsibility, they built a foundation of care rooted in consistency, trust, and an unwavering commitment to doing what is right—the same standard of care they would want for their own loved ones. Today, we are proud to hold an ‘Outstanding’ CQC rating and to be recognised as the 2023 York Press Socially Responsible Business of the Year.
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At Home Instead York, our ethos of “enriching lives, building relationships, and caring for others” ensures exceptional home care for the York community. We offer a minimum of 1-hour visits and carefully match clients with care professionals based on shared interests and experiences. To build trust and strong relationships, we prioritise continuity by providing the same care professionals whenever possible. Our services range from companionship, home help, meal preparation, medication reminders, personal care, and dementia support. From hourly visits to live-in care, as well as respite and short-term post-surgery support, we empower people to stay safe and well in the place they cherish most—home.
We offer two types of home care: hourly care, where we visit at set times, or live-in care, where a carer resides in the home. Both are overseen by our care management team and delivered by compassionate Care Professionals. Each care package is made up of of a unique mix services to meet your needs.
Companionship care
We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.
Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.
Mobility support
Helping your loved one move around their home safely, including transfers and positioning.
Health appointment management
We support you to attend those important health appointments.
Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.
Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.
Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.
We work closely with clients and their families to create personalised care plans that promote independence and support involvement in the activities that matter most to them. Whether it’s helping with daily tasks like shopping, picking up medication, or attending medical appointments, or enjoying outings to local gems such as York Museum, a peaceful walk along the River Ouse or York Knavesmire, our team is dedicated to meeting both the physical and emotional needs of our clients. As those needs change, we adapt our care to provide consistent, high-quality support, always tailored to the individual’s evolving circumstances.
Let's have a chat to
see how we can help
At Home Instead York, our care professionals are the heart and soul of what we do, bringing compassion, dedication, and a warm touch to every client interaction. We take great care in selecting individuals with a natural inclination to help others, often those who have personally cared for their own loved ones. Highly trained in elderly and dementia care, our team is deeply committed to helping clients live comfortably and confidently in their own homes. Being local to York, they understand the community’s unique needs, ensuring personalised and meaningful support. Supported by comprehensive initial training and ongoing education, many have earned City & Guilds accreditations in dementia care and specialise in conditions like Parkinson’s.
Our compassionate care extends beyond the home, offering opportunities for individuals in the community to stay engaged, connected, and supported through a variety of free, dementia-friendly events. Each month, we welcome you to Dean’s Garden Centre for our Companionship Café, a relaxed space for enjoyable conversation over a hot drink. On the first Monday of every month, we also host Chatty Mondays at York Theatre Royal, an inviting event filled with activities, lively discussions, and laughter. For those exploring York, our Take a Seat initiative makes outings easier and more comfortable, with designated resting spots in participating shops proudly displaying our logo.
Our office provides care for people at home in the following areas:
York, Haxby, Heworth, Holgate, Tang Hall, Dringhouses, Strensall, Easingwold, Woodthorpe, Clifton Without, Osbaldwick, Copmanthorpe, South Bank, Upper Poppleton, Fulford, Bishopthorpe, Dunnington, New Earswick, Clifton Moor, Chapelfields, Rawcliffe, Tollerton, Skelton, Tockwith, Heworth Without, Linton-on-Ouse, Stockton on the Forest, Acomb, Stillington, Acaster Malbis, Overton, Green Hammerton, Sheriff Hutton, Earswick, Huby, Whixley, Helperby, Foss Islands, Alne, Newton-on-Ouse, Rufforth, Great Ouseburn, Raskelf, Cross Lanes, Askham Bryan, Westfield, Kirk Hammerton, Long Marston, Crayke, Husthwaite, Terrington, Bilbrough, Naburn, Askham Richard, Little Ouseburn, Nun Monkton, Hessay, Murton, Tholthorpe, Knapton, Warthill, Wigginton, Coxwold, Moor Monkton, Bilton in Ainsty, West Lilling, Brandsby, Crockey Hill, Myton-on-Swale, Kilburn, Lower Dunsforth, Holtby, Cattal, Aldwark, Brafferton, Thormanby, Farlington, Cundall, Wass, Oulston, Yearsley, Flawith, Upper Dunsforth, Beningbrough, Whenby, Skewsby, Stearsby, Norton-le-Clay, Huntington, Oldstead, Clifton, Grimston, High Kilburn, Marton-in-the-Forest, Seaves, Youlton, Birdforth, Dalby, Bilton, Ganthorpe, Angram, Byland Abbey, Bell Farm, Bishophill, Badger Hill, Fishergate, Layerthorpe, Acomb Park, Foxwood, Sutton on the Forest, Heslington, Nether Poppleton, Shipton by Beningbrough, Thornton Bridge, Hutton Wandesley, Fawdington, Stank Houses, Towthorpe
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
YO26 6, YO32 3, YO26 7, YO31 7, YO61 3, YO23 2, YO19 5, YO19 4, YO60 6, YO32 9, YO26 9, YO61 2, YO61 1, YO26 8, YO61 4, YO30 5, YO1 6, YO30 7, YO10 3, YO26 4, YO31 1, YO30 4, YO31 8, YO1 7, YO10 5, YO24 2, YO31 0, YO1 9, YO30 6, YO30 2, YO23 1, YO31 9, YO24 1, YO10 4, YO24 3, YO24 4, YO32 4, YO32 2, YO23 3, YO30 1, YO26 5, YO1 8, YO32 5
Home Instead York is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Domiciliary care, also known as home care, refers to a range of supportive services provided to individuals who require assistance with daily activities but wish to remain in the comfort and familiarity of their own homes. This type of care is tailored to the specific needs of each person and can include tasks such as personal assistance, meal preparation, companionship, and even light housekeeping. Domiciliary care allows the elderly to maintain a degree of independence while receiving the necessary support to lead a fulfilling and safe life at home, with peace of mind for their loved ones knowing that they have support.
Domiciliary care allows elderly people to remain at home in a familiar environment – boosting wellbeing and happiness – while promoting independence and autonomy, providing personalised and family-involved care, being cost-effective compared to institutional options like care homes, reducing lifestyle disruption and helping to maintain routines. All these things can contribute to better emotional and mental wellbeing, but also provide peace of mind to elderly individuals and their families. The decision to opt for domiciliary care depends on individual needs and circumstances, with many of the advantages stemming from its tailored, in-home support.
Domiciliary care provides valuable support to elderly people by offering a range of services tailored to their needs that are delivered within the comfort of their own homes. These services can include assistance with daily activities such as personal hygiene, grooming, dressing, and medication management. Care Professionals can aid in meal preparation, ensure proper nutrition, and help with mobility. Companionship and social interaction are also crucial components, addressing feelings of isolation and loneliness.
It is also a great way to enhance the safety of elderly people at home, reducing the risk of falls and accidents through monitoring and support. Household tasks like cleaning and laundry can be managed too, alleviating more stress. All of these types of help together means that domiciliary care promotes independence, enhances quality of life, and provides a sense of well-being and security for elderly people who may have difficulty managing on their own.
The cost of domiciliary care can vary widely depending on factors such as the level of care needed, the number of hours of care required, the geographic location, and the specific services provided. Generally, domiciliary care costs are broken down into hourly rates, and the total expense can accumulate over time. Domiciliary care can often be more affordable than moving to a care facility, but it’s essential to research and understand the costs of services covered by the fees to make the right choices for yourself or your loved ones.
Domiciliary care can often provide very good value and be highly cost-effective, especially when compared to the expenses associated with moving into a care home or similar residential facility. While the exact costs depend on individual needs and location, receiving personalised care in the comfort of home can be more affordable and efficient in terms of both financial investment and comparative wellbeing. Having care and support delivered at home allows seniors to maintain their independence, avoid the costs associated with residential care, and receive tailored assistance that can enhance their quality of life. However, it’s important to thoroughly assess the specific services, rates, and available funding options to make an informed decision about the cost-effectiveness of domiciliary care for your specific situation.
Domiciliary care can be funded through several avenues. Private payments allow individuals and/or their families to cover costs directly, while long-term care insurance policies may also provide coverage to help. Government support is available through programs like the National Health Service (NHS) and local authorities, which offer assistance based on care needs and financial circumstances. Veterans may access funding through veterans’ benefits, and charitable organisations or grants can provide additional financial aid. Both personal budgets and direct payments are generally offered by local authorities, giving people more direct control over how to fund care services. Navigating these funding options usually entails meeting eligibility criteria, and selecting the best-suited avenues for the financial and care requirements you or your loved ones have.
Domiciliary care services are sought by all kinds of people who require support to maintain their independence and wellbeing as they age, or to help ease back into a routine at home after surgery or in the case of long term illness. Family caregivers seeking respite and support also often welcome at-home support to help with managing long term care, and it can be highly beneficial to elderly people who may feel isolated or lonely, as Care Professionals provide companionship and social interaction. Anyone in need of personalised assistance and support with daily activities within the comfort of their own home can benefit from some form of domiciliary care.
A domiciliary care worker’s role involves providing tailored support to seniors within their homes. Workers assist with personal care tasks like bathing and grooming, aid in mobility, prepare nutritious meals, offer companionship, manage medications, perform light housekeeping, provide transportation, and monitor health conditions. Their responsibilities extend to emotional support, safety awareness, documentation, and collaboration with healthcare professionals. By promoting independence and well-being, Care Professionals providing domiciliary care play a crucial role in helping the elderly to maintain a comfortable and fulfilling lifestyle within their own homes rather than needing to be taken into a residential facility.
Domiciliary care, or home care, offers personalised support within an individual’s own residence, encompassing tasks like personal care and companionship. It allows seniors to remain at home while receiving the necessary assistance. In contrast, residential care involves relocating individuals to specialised facilities such as assisted living or nursing homes, where they receive around-the-clock care, including help with personal needs, meals, and medical requirements. The decision between these options hinges on someone’s particular care needs and their preference for staying at home or transitioning to a residential care facility.
At Home Instead, we provide a comprehensive range of domiciliary care services designed to help elderly adults maintain their independence and comfort within their own homes. Our offerings vary by location but typically include essential services such as companionship, where our Care Professionals engage in conversations, games, and outings, and provide emotional support. Personal care services encompass assistance with daily activities like bathing, grooming, and mobility support. Day care services offer companionship and engagement during the day, while our home help and housekeeping assistance ensure a clean and organised living environment. Overnight care, respite care, and other specialised services are available to meet unique needs. Contact your local Home Instead office to learn more about our tailored domiciliary care options.
Enable your loved ones to continue to live their life with the support of the York team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Home Care service, please call us on 01904 690884, or fill out the form below.