Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Helping you stay living comfortably at home.

We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.

With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area. We’re a friendly bunch, so give us a quick call, and we’ll see what we can do for you or your loved one today.

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

Helen has 25 years’ experience within the health and social care sector, her role at Home Instead Durham is managing the day to day side of the business to ensure that each of our clients receives the highest standard of care.
Helen
Registered Care Manager
Karen has spent her career working as a nurse in the NHS and before joining Home Instead Durham, she was a social care tutor. Karen is responsible for ensuring all our care professionals are well trained and equipped to provide the very best care to clients.
Karen
Deputy Manager

This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.
Eileen, Client
I am very happy with the support, care and kindness I receive from all the staff of Home Instead.
B.M, Client
Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.
Steve, Client
Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.
Bridget, Clients Family

Durham

23a Front Street,
Framwellgate Moor,
Durham,
DH1 5EJ

Schedule a call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Washington, Durham, Chester-le-Street, Hetton-le-Hole, Houghton-le-Spring, Daisy Hill, Fence Houses, Portobello, Sacriston, Pelton, Barley Mow, Belmont, Great Lumley, Sunniside, Framwellgate Moor, Oxclose, New Herrington, Witton Gilbert, West Rainton, Neville's Cross, Newbottle, Bournmoor, Waldridge, Pity Me, Carrville, Brasside, West Herrington, East Rainton, Nettlesworth, Crossgate Moor, High Shincliffe, Grange Villa, Edmondsley, Ouston, Newfield, High Handenhold, Shincliffe, Chester Moor, Holmside, Pelton Fell, Newton Hall, Plawsworth, Sherburn House, Vigo, North Side, Old Cassop, Houghall, Castle Dene, Mount Pleasant, Plawsworth Gate, New Town, Birtley, Burnside, Waldridge Park, Pelton Lane Ends, Grasswell, Houghtonside, Elvet, Claypath, Coptleigh, Gilesgate, Aykley Heads, Dairy Lane Estate, High Dubmire, Woodstone Village, Chilton Moor, Kimblesworth, Perkinsville, Urpeth, Whitwell Grange, Lumley Thicks, Lambton, New Penshaw, Leamside, Byers Garth, Blackhouse, Old Durham, Warden Law

If your town doesn't appear above please check the postcodes below to see if we cover your area.

NE38 9, NE38 7, DH3 1, DH1 1, NE38 8, NE38 0, DH5 8, DH4 7, DH3 2, DH3 3, DH4 5, DH1 5, DH2 2, DH7 6, DH1 4, DH4 4, DH2 3, DH1 2, DH5 9, DH1 3, DH2 1, DH3 4, DH4 6