Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Nick has spent his entire career working in the home care sector, starting as a CAREGiver with his family’s own Home Instead franchise, whilst he was still at university.
Nick Lamming
Franchise Owner
Sarah has been working with us since 2019 and brings along a wealth of knowledge from her management position at Next. She manages the needs of clients and their ongoing care. Sarah thinks that supporting the clients and care professionals is adamant to our success.
Sarah
Care Manager
Rachel has more than 8 years of experience in the care industry. Her role involves communicating with our clients and their families to ensure the highest standard of care is being delivered. She is a firm believer that the Home Instead model of care is the best available.
Rachel
Deputy Care Manager
Sophie has 18 years of experience in the care industry. She is responsible for dealing with day-to-day inquiries and supporting clients and our care professionals. She believes that continuity of care pros is paramount to the relationship-led care that we provide.
Sophie
Care Coordinator
Dean has over 16 years of experience within the care industry. He schedules visits for our clients while ensuring the highest quality of service and experience for our Care Pros. He is passionate about people maintaining their independence whilst living in their own homes.
Dean
Scheduler
Chelsea has a wealth of experience in all operations within the business. She oversees systems, finance, and recruiting our care pros. Chelsea is a firm believer in the Mum test, if it’s good enough for her Mum then it's good enough for us.
Chelsea
Recruitment & Finance Officer
Mandy has been with us for more than 8 years. Her role involves supporting the care team and providing recruitment support, she is often the first point of contact for inquiries. Mandy believes that caring about smaller details helps us deliver the best model of care.
Mandy
Care Administrator
Our office provides care for people at home in the following areas.
Newcastle upon Tyne, Newcastle-under-Lyme, Fenham, Walker, Jesmond, Trentham, Killingworth, Byker, Shieldfield, High Heaton, South Gosforth, Forest Hall, Arthur's Hill, Wolstanton, Cowgate, Keele, Trent Vale, Penkhull, Crackley, Coxlodge, Knutton, Hartshill, Bignall End, Audley, Porthill, Spital Tongues, Barlaston, Westbury Park, Talke, Haymarket, Blakelaw, Poolfields, Sandyford, Silverdale, Alsagers Bank, Red Street, Elswick, Gosforth, Kenton, Tittensor, Oakhill, Springfields, Longport, Beech, Northwood, Dunkirk, Tunstall, Bradwell, Scot Hay, Butterton, Heaton, Hanchurch, Clayton, Mill End, Stoke, Chapel Chorlton, Acton, Maer, Hanford, Finney Green, Blackbrook, Benton, Whitmore, Apedale, Camperdown, Hill Chorlton, Stableford, Halmer End, Chesterton, Basford, North Gosforth, Grainger Town, St. Peter's, Battle Field, Killingworth Village, Baldwins Gate, Line Houses, Middle Brunton, Leycett, Wolstanton Marsh, Hempstalls, Shraleybrook, The Brampton, Waterhayes, Beasley, Crackley Gates, Boon Hill, Bignall Hill, Butters Green, Burgess Brook, Parksite, Sideway
If your town doesn't appear above please check the postcodes below
to see if we cover your area.
ST1 6, ST2 7, ST2 8, ST2 9, ST12 9, ST4 1, ST4 4, ST4 5, ST4 6, ST4 7, ST4 8, ST5 0, ST5 1, ST5 2, ST5 3, ST5 4, ST5 5, ST5 6, ST5 7, ST5 8, ST5 9, ST6 4, ST6 5, ST7 1, ST7 8, ST1 1, ST1 2, ST1 3, ST1 4, ST1 5, ST1 6, ST2 0, ST3 1, ST3 2, ST3 3, ST3 4, ST3 5, ST3 6, ST3 7, ST4 2, ST4 3, ST6 1, ST6 2, ST6 3
Let's have a chat to
see how we can help