Receive the help you need in the comfort of your home.

Our Care Professionals and Office team are proud to support adults in the communities of Newport, Cwmbran and Chepstow. As one of the only awarded top 20 homecare providers in the area we deliver the best home care and will always aim to exceed yours and your families’ expectations.

We can cover all your needs including companionship, help at home, personal care, dementia care and live in care.

Client and daughter with dog welcoming Care Professional - Home Instead

Award-winning service you can rely on

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

I opened Home Instead Newport, Cwmbran and Chepstow in October 2017. I am passionate to ensure all our elderly in the community have the best quality of care. We at Home Instead Newport, Cwmbran & Chepstow are the people who will always find a way to support you.
Karen Clatworthy
Director - Owner
High-quality care has a hugely positive impact on people's lives and it is something that I take pride in, it’s a real privilege to be part of a team that enhances people’s lives every day.
Laura Clatworthy
Director
Samantha became part of the Home Instead team in January 2025 as our Digital Marketer. In her role, she focuses on creating, engaging with, and sharing impactful content across all our marketing channels to showcase the incredible work of our team.
Samantha Thomas-McNiven
Digital Marketer
Martine Joined Home Instead in September 2022 as the Finance Manager. The role of the Office and Finance Manager is to ensure the day to day finance activities are actioned. This includes invoicing and payroll.
Martine Richards-Birchard
Office and Finance Manager
Bonnie joined Home Instead in October 2024 as the Scheduler. Bonnie's role is an essential position for planning, coordinating and scheduling client and Care Professional’s schedules, focusing on compliance and client satisfaction.
Bonnievi Mendoza
Scheduler
Christina Started her journey with Home Instead in 2019. Christina is part of our Client Care Coordinator team. The role of a Client Care Coordinator is to support both Client and Care Professional in the community.
Christina Farmer
Client Care Coordinator
Katrianna joined the Home Instead team in September 2023 as Recruitment Consultant . Katrina's role is to proactively source, select and build a pipeline of high quality, engaged Care Professionals.
Katrianna Devlin
Recruitment Consultant
Pauline Joined Home Instead in October 2020. Pauline's is our Client Consultant. The role of the Client Consultant is to understand the needs of a new client and create a bespoke package of care with the Care Manager.
Pauline McCarthy
Client Consultant
Jenna joined the Home Instead team in September 2023. Jenna is responsible for all aspects of office administration, supporting the team and being reactive to the business needs.
Jenna Elms
Finance Assistant
Miles joined the team May 20204. Miles used to be a HR Generalist for a company in the Philippines and a Recruiter for a US company before she started working at Home Instead as a Recruitment Administrator.
Miles Del Rosario
Recruitment and Training Administrator
Joanne became part of the Home Instead team in 2020, during the challenging times of COVID lockdowns and restrictions. Since then, she has advanced from her role as a Care Professional to become our Registered Care Manager for the Newport & Monmouthshire branches.
Joanne Chamberlain
Registered Care Manager

I just wanted to call and express my gratitude to the lovely girls that come to visit me every morning.
They cannot do enough for me. They are all very respectful and not only that, they all have such great senses of humour, we have such a laugh together!
I can’t thank them enough for all that they do for me, they really do brighten my day.
-Newport Client

Newport, Cwmbran and Chepstow

Office 11 , The Avan Business Park,
Wern Trading Estate, Rogerstone,
Newport,
NP10 9FQ

Schedule a call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Christchurch, Castleford, Chepstow, Caldicot, Caerleon, Shaftesbury, Rogerstone, Liswerry, Pillgwenlly, Undy, Maindee, St Julians, Somerton, Maesglas, Lawrence Hill, Henllys, Sedbury, Bassaleg, Llanyrafon, Alway, Oakfield, Bishpool, Newport, Langstone, Crindau, Underwood, Rogiet, Southville, Barrack Hill, Caerwent, Llanwern, Beachley, Stow Park, Allt-yr-yn, Llantarnam, Llanbeder, St Arvans, Rhiwderin, Mynydd-bach, Shirenewton, Woodcroft, Coldra, Malpas, Newchurch, Pwllmeyric, Devauden, Catbrook, Llanvaches, Llanishen, Cefn, Llandevaud, Coedkernew, Duffryn, Ringland, Sudbrook, Llanhennock, Leechpool, Victoria, Crick, Draethen, Brockweir, Penhow, Croesyceiliog, Bettws, Bishton, Redwick, Goldcliff, Llandegveth, Itton Common, Llanfrechfa, Boughspring, Tidenham, Llanmartin, Five Lanes, Stroat, Trelleck Grange, High Cross, Graig, Nash, Beechwood, Knollbury, Hollybush, Broadstone, Whitelye, Ridgeway, Chapel Hill, Whitson, Lower Machen, Woodlands, Wolvesnewton, Mathern, Old Bishton, Wilcrick, Pye Corner, Llandevenny, Trewen, Gaer, Summerhill, Malpas Court, Barnardtown, Ladyhill, Baneswell, St. Woolos, Stelvio, Malpas Park, Glan Llyn, Eveswell, Stow Hill, East Usk, Old Cwmbran, Two Locks, Ty Canol, Llanvair Discoed, Tintern, Tidenham Chase, Ponthir, Portskewett, Tutshill, Magor, Llanfihangel Rogiet, Kilgwrrwg Common, Saint Bride's Wentlooge, Catsash, Ultra Pontem, Bulmore, Croes-y-mwyalch, Parc Seymour, Gaer-llwyd, Llanpill, St Briavels Common, Lancaut

If your town doesn't appear above please check the postcodes below to see if we cover your area.

NP19 0, NP20 5, NP44 8, NP44 7, NP26 3, NP18 1, NP44 3, NP10 9, NP18 2, NP16 7, NP26 5, NP10 8, NP19 8, NP20 4, NP16 6, NP19 9, NP16 5, NP10 0, NP20 7, NP44 6, NP20 6, NP26 4, NP18 3, NP19 4, NP19 7, NP44 2, NP20 2, NP20 1, NP20 3